Senior Technical Operations Manager

4 weeks ago


Birmingham, Birmingham, United Kingdom Gap Technical Ltd Full time

Job Description

Gap Technical Ltd is seeking a Technical Field Support Manager to work at their facility based near Birmingham. The successful candidate will collaborate with the Account Management team to identify new business opportunities within Industrial and Wholesaler accounts.

  • Collaborate with the Account Management team to identify new business opportunities within Industrial and Wholesaler accounts.
  • Develop and implement strategies to improve customer satisfaction and retention.

Key Responsibilities

Collaborate with the Account Management team to identify new business opportunities within Industrial and Wholesaler accounts.

Develop and implement strategies to improve customer satisfaction and retention.

Work closely with the Technical Support team to resolve customer technical issues.

Requirements

Strong technical knowledge and experience in a similar role.

Excellent communication and interpersonal skills.

Ability to work independently and as part of a team.

What We Offer

Competitive salary and benefits package.

Opportunity to work with a global manufacturing business.

Collaborative and dynamic work environment.



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