Housekeeping Team Leader

3 days ago


Carlisle, Cumbria, United Kingdom Center Parcs Full time
Housekeeper Team Leader - Training

At Center Parcs, we're committed to delivering exceptional guest experiences. As a Housekeeper Team Leader - Training, you'll play a vital role in maintaining our high standards of accommodation and public areas.

Key Responsibilities:
  • Train and develop housekeeping staff to ensure they meet our quality standards
  • Oversee the induction process for new starters, ensuring they're equipped to provide excellent service
  • Organize and document legal training, ensuring compliance with company requirements
  • Provide corrective training as needed, focusing on improving performance and productivity
  • Maintain accurate training records and logbooks, ensuring up-to-date information
  • Assist with the recruitment process for housekeeping colleagues, helping to build a talented team
Working Hours:

You'll be contracted to work 120 hours per 4-week period on a flexible basis. This means your days and hours may vary each week, but you'll always receive at least your contracted hours. Shifts are generally Monday to Friday, 8:30am to 5pm, with some flexibility to accommodate public holidays and special events.

About You:

We're looking for someone with:

  • Excellent communication and organizational skills
  • A good general level of education
  • Knowledge and experience in Microsoft Word and Excel
  • Previous supervisory or training experience in a hotel, cleaning, or service industry
About the Benefits:

Center Parcs offers a range of benefits, including:

  • Colleague Bonus Scheme
  • Pension Scheme with Life Assurance
  • Colleague Recognition and Reward Scheme
  • Free use of our leisure facilities
  • Discounted Center Parcs breaks
  • 20% discount in our restaurant and retail outlets
  • Access to Perks at Work Portal
  • Employee Assistance Program


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