Housekeeping Team Leader

6 days ago

Carlisle, Cumbria, United Kingdom Center Parcs Full time

Job Summary

Center Parcs is seeking a highly motivated and experienced Housekeeping Team Leader to join our team. As a Housekeeping Team Leader, you will be responsible for supervising the smooth and efficient running of the cleaning operation for accommodation units and a team of Housekeeping Assistants.

Key Responsibilities

  • Supervise and coordinate the cleaning operation for accommodation units and a team of Housekeeping Assistants.
  • Provide training and development to all colleagues within the department to ensure the highest standards of cleanliness and hygiene are achieved on a daily basis.
  • Assist with the organisation and allocation of duties, motivate and develop your team, monitor cleaning standards and ensure maximum security is maintained within the housekeeping department.
  • Good verbal and written communication skills are required, along with an organised and methodical approach to work.

Requirements

  • Sociably confident with excellent interpersonal skills and the ability to support, develop and lead a team.
  • Good knowledge and exposure of using technology and hand-held devices, with a willingness to be trained on relevant apps and software.
  • Have a motivational approach to colleagues and work.
  • Empathetic and supportive approach to leading a team.

Desirable Requirements

  • Experience of leading a team in a demanding service driven environment.
  • Previous experience in the cleaning and/or hospitality industry.
  • Customer service experience.
  • Ability to coach and encourage individuals to be accountable for their own performance.

About the Benefits

Center Parcs offers a range of benefits to its employees, including:

  • Colleague Bonus Scheme.
  • Pension Scheme with Life Assurance.
  • Colleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchers.
  • Free use of our leisure facilities.
  • Discounted Center Parcs breaks.
  • 20% discount in our restaurant and retail outlets.
  • Access to Perks at Work Portal - offering a wide range of retail and leisure discounts.
  • An Employee Assistance Program - providing support on financial, health and legal matters.

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