Senior Operations Manager
3 weeks ago
As a Senior Operations Manager at Amazon, you will oversee the management of one or more processes across our operations, leading a small team of up to 20 on your shift. You will dedicate 20% of your working time to your apprenticeship studies, attending seminars, writing assignments, and completing other 'off-the-job' learning activities.
You will work closely with site management teams to ensure that the assigned department is performing in line with the plan and that customer expectations are met, if not exceeded. The Chartered Management Degree Apprenticeship is delivered by Manchester Metropolitan University over a three-year period.
Key responsibilities include ensuring customer orders are fulfilled per quality guidelines, assigning work to employees, delivering coaching and feedback, and supporting management with tracking and reporting of departmental metrics.
- Key Responsibilities:
- Ensure customer orders are fulfilled per quality guidelines.
- Assign work to employees as required to support workflow and daily production KPIs/goals.
- Deliver coaching and feedback to associates related to productivity, quality, and safe behaviors.
- Support management with tracking, trending, and reporting of departmental metrics.
- Requirements:
- You will be able to read, understand, and communicate in English, and interact and engage comfortably with people at all levels of the business.
- You are flexible, adaptable, and proactive, with a hands-on approach.
The estimated salary for this position is £28,000-£35,000 per year, depending on experience.
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Senior Operations Manager
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