Customer Service Representative

19 hours ago


Caerphilly, United Kingdom Sky Full time
About Sky

As a leading media and entertainment brand, Sky offers an exciting opportunity to be part of a diverse and inclusive workplace. With 24 million customers in 6 countries, our company is dedicated to providing exceptional customer experiences.

Job Summary

We are seeking a highly motivated Contact Centre Sales Advisor to join our team in Cardiff. This role involves handling inbound calls from existing customers considering leaving Sky, providing personalized solutions to meet their needs, and ensuring they feel valued and appreciated.

Key Responsibilities
  • Handle inbound calls from existing customers, actively listening to understand their needs and provide the best possible solutions.
  • Build strong connections through engaging conversations to address any concerns and offer suitable packages.
  • Work in a target-based environment, achieving sales targets while delivering excellent customer service.
What You'll Bring
  • Results-oriented with a strong enthusiasm for sales and customer satisfaction.
  • Exceptional communication skills to build rapport with customers and colleagues.
  • Able to identify and address customer needs, providing creative solutions.
Benefits

As a valued member of our team, you will enjoy a range of benefits, including:

  • Free Sky TV and discounted broadband services.
  • Cashback and discounts across hundreds of retailers.
  • Private healthcare and digital GP services.
Estimate Salary: £28,300 per annum

  • Caerphilly, United Kingdom Ecolab Full time

    Job DescriptionWe are seeking a highly skilled and dedicated individual to join our dynamic team as a CUSTOMER SERVICE REPRESENTATIVE. In this role, you will play a crucial part in ensuring exceptional customer experiences and satisfaction.As a Customer Service Representative, your key responsibilities will include: Responding promptly and professionally to...


  • Caerphilly, United Kingdom Funky Pigeon Full time

    As a Customer Service Representative with WHSmith, you will play a vital role in delivering exceptional customer experiences across our Post Office Stores. We are looking for passionate individuals who can provide outstanding service to connect people across miles and time, organize travel money and documents, and take care of bills and banking.You will be...


  • Caerphilly, United Kingdom DS Smith Full time

    We are seeking an experienced Customer Service Representative to join our team in Caerphilly, UK. In this role, you will be responsible for providing exceptional customer service, resolving queries, and ensuring that customers receive the best possible experience.About the Role:Process monthly payrolls for approximately 6,000 colleaguesEnsure timely and...


  • Caerphilly, United Kingdom Univar Solutions Full time

    A Place Where People Matter.  Start your career journey with Univar Solutions!  Here you can make an impact on the world around you and accelerate your career in areas that energize and excite you.   Duties If providing excellent customer service is important to you, and you want to advance your career with a $9 billion leader that can provide you with...


  • Caerphilly, United Kingdom Nextbase Full time

    We are Nextbase: The largest provider of dash cams in the UK and have presence all over the globe. When you step through the door of our Hub in Wales you are instantly greeted with our ‘product wall’ which shows our incredible journey from a start-up producing portable entertainment devices, through to best in the market dashcams. We are not done yet; we...


  • Caerphilly, United Kingdom Nextbase Full time

    We are Nextbase: The largest provider of dash cams in the UK and have presence all over the globe. When you step through the door of our Hub in Wales you are instantly greeted with our ‘product wall’ which shows our incredible journey from a start-up producing portable entertainment devices, through to best in the market dashcams. We are not done yet; we...


  • Caerphilly, United Kingdom Nextbase Full time

    We are Nextbase: The largest provider of dash cams in the UK and have presence all over the globe. When you step through the door of our Hub in Wales you are instantly greeted with our ‘product wall’ which shows our incredible journey from a start-up producing portable entertainment devices, through to best in the market dashcams. We are not done yet; we...


  • Caerphilly, United Kingdom Nextbase Full time

    We are Nextbase: The largest provider of dash cams in the UK and have presence all over the globe. When you step through the door of our Hub in Wales you are instantly greeted with our ‘product wall’ which shows our incredible journey from a start-up producing portable entertainment devices, through to best in the market dashcams. We are not done yet; we...

  • Customer Service Agent

    7 months ago


    Caerphilly, United Kingdom Yolk Recruitment Full time

    **Customer Service Advisor** Are you passionate Customer Service Advisor who loves providing exceptional customer care and building lasting relationships? Do you thrive in a fast-paced environment where attention to detail and effective communication are key? If so, you may want to take a look at this role! Yolk Recruitment are collaborating with a dynamic...


  • Caerphilly, United Kingdom Nuaire Full time

    **Key Responsibilities** - Provide accurate key information to Customers and Representatives on Nuaire commercial and residential products, influencing and advising customers on the features and benefits of the products to secure sales. - Take every opportunity to continually recognise buying signals, turning an enquiry into an order and up sell other...


  • Caerphilly, United Kingdom Nuaire Full time

    **Customer Service Executive** We are proud manufacturers of market-leading ventilation systems that save energy and improve indoor air quality. Established over 30 years ago, and now part of the Genuit Group, we make high quality and solution-based ventilation products for the domestic and light commercial building industry from our state-of-the-art Genuit...


  • Caerphilly, United Kingdom Ecolab Full time

    We are looking for an experienced leader with a proven track record of being able to set and deliver high standards consistently. You will be an open and honest leader who values and drives that in others and are able to inspire, motivate and engage people at all levels across a dynamic field-based business. What’s in it For You: - Be recognized for...


  • Caerphilly, United Kingdom Ecolab Full time

    JOB DESCRIPTION We are looking for an experienced leader with a proven track record of being able to set and deliver high standards consistently. You will be an open and honest leader who values and drives that in others and are able to inspire, motivate and engage people at all levels across a dynamic field-based business. What’s in it For You: Be...


  • Caerphilly, United Kingdom Univar Solutions Full time

    A Place Where People Matter.Start your career journey with Univar Solutions!Here you can make an impact on the world around you and accelerate your career in areas that energize and excite you.Duties   If providing excellent customer service is important to you, and you want to advance your career with a $9 billion leader that can provide you with exciting...

  • Customer Advisor

    6 months ago


    Caerphilly, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 20 hours per week** **Permanent Contract** **Shifts available: Monday - Sunday, 7.00am - 10.00pm** **£10.60 per hour** **B&Q Caerphilly** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to...

  • Customer Advisor

    6 months ago


    Caerphilly, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 16 hours per week** **3 month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Caerphilly** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice,...

  • Customer Advisor

    7 months ago


    Caerphilly, United Kingdom B&Q Full time

    **About the role** **Customer Advisor - Seasonal Department** **Full time - 20 and 16 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£10.60 per hour** **B&Q Caerphilly** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools...

  • Customer Advisor

    7 months ago


    Caerphilly, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Full time - 36.75 hours per week** **or** **Part time - 20 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Caerphilly** We believe anyone can improve their home to make life better. Every day, we give our...


  • Caerphilly, United Kingdom CV-Library Full time

    CUSTOMER SERVICE ADVISOR (PART-TIME) CAERPHILLY £24,000-£27,000 PRO RATA Our client, a leading technology manufacturer, are looking for a Customer Service Advisor to join their fast-paced team. As a Customer Service Advisor, you will navigate the complexities of customer inquiries with expertise and precision. The role is being offered on a...


  • Caerphilly, United Kingdom ALFA STAFF AND TRAINING Full time

    Customer Service Advisor - Caerphilly Alfa staff are currently seeking a Customer Service advisor for a client within the Caerphilly Area. Experience of working in a customer service role is required and computer literacy skills. Hours of Work Monday to Friday 9am to 5.15pm The Key Responsibilities for the Customer Service Administrator will be; Take...