Fraud Investigator

4 weeks ago


Haywards Heath, West Sussex, United Kingdom First Central Insurance Management Ltd Full time

We're First Central Insurance & Technology Group, an innovative, market-leading insurance company. We protect the things customers love so they can get on with what matters to them in life.

Data drives us. It fuels our outstanding distribution, finance, technology and legal services. Our underwriting skills are built on data expertise; it creates the insights we need to give the right cover to the right customers at the right price.

We're looking for a Fraud Investigator to join our Counter Fraud Services team. You'll be working as part of a growing, innovative team, responsible for protecting the business and customers from the impact of fraud.

Key Responsibilities:

  • Investigate a caseload of suspected fraudulent claims, ranging from Low Velocity Impacts to Staged and Contrived collisions.
  • Conduct telephone interviews with customers as well as engaging external suppliers including accident investigators, motor engineers and panel solicitors.
  • Assessing evidence including intelligence, Police reports, medical records and engineering evidence to identify inconsistencies and determine the outcome.
  • Identify cases of potential Fundamental Dishonesty, private prosecutions, or professional enabler involvement.
  • Provide advice and support to business areas with regard to potential fraud risks.

Requirements:

  • Strong experience of handling fraudulent customer, third party damage and personal injury claims.
  • Proven track record in investigating both opportunistic and organised motor fraud.
  • Managing a caseload with adherence to SLAs.
  • Proven track record of stakeholder management.
  • Strong understanding of motor insurance fraud and the purpose of a Counter Fraud Team.

What We Offer:

  • A dynamic and innovative work environment.
  • Opportunities for career growth and development.
  • A competitive salary and benefits package.

We're passionate about our colleagues and know the best people deserve an extraordinary working environment. If you're ready to take on an exciting challenge, apply now and become our next Fraud Investigator.



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