Intelligence Risk Specialist

4 days ago

Haywards Heath, West Sussex, United Kingdom First Central Insurance Management Ltd Full time
Job Description

We’re seeking a highly skilled Intelligence Analyst to join our Counter Fraud Services team at First Central Insurance Management Ltd.


About the Role

As an Intelligence Analyst, you will be responsible for completing complex desktop research reports, reviewing and analysing fraudulent claims and policies, and managing fraud operations.


Key Responsibilities

  2. Receive, triage, and disseminate all internally and externally sourced intelligence for use in protecting the business from fraud risks.
  3. Manage a fraud intelligence repository, including data input, quality, retention, and disposal.
  4. Undertake desktop research on suspect claims and policies and produce comprehensive intelligence and research reports.
  5. Identify and refer suspect claims and policies to relevant teams using fraud databases and analytics tools.
  6. Produce witness statements on policy misrepresentation and non-disclosure and give evidence in court.
  7. Meet agreed fraud KPIs and targets.
  8. Maintain an up-to-date knowledge of market counter fraud activities specific to intelligence and related fraud/financial crime legislation.
  9. Ensure compliance with company financial crime procedures and related policies.
  10. Submit Suspicious Activity Reports as necessary to the Intelligence Manager and Money Laundering Reporting Officer.
  11. Analyse fraud threats using multiple Excel datasets.
  12. Maintain the fraud intelligence relationships with the Insurance Fraud Bureau (IFB), Insurance Fraud Enforcement Department (IFED), and Insurance Fraud Investigators Group (IFIG).
  13. Adhere to and consider all regulatory requirements at all times, including TCF, DPA, and AML.
  14. Ensure compliance with TCF principles when liaising with customers.
  15. Build and maintain relationships both internally and externally.
  16. Be compliant with health and safety policies at all times.
  17. Ensure compliance with Company and other relevant standards/regulations at all times.
  18. Perform any other reasonable duties as required.
  19. Carry out duties, activities, and tasks as directed within the Claims and Fraud pillar.

Requirements

We are looking for someone with:



  • Proven Motor insurance claims and policy experience.
  • Fraud intelligence handling in the general insurance (motor) environment.
  • Undertaking research and writing reports.
  • Some knowledge of fraud intelligence handling practice.
  • Awareness of the IFB intelligence model.
  • Good understanding of relevant fraud-related legislation.
  • Good understanding of all aspects of motor insurance.
  • Excellent knowledge of FCA requirements (including TCF) and the regulatory framework relating to general insurance.

Skills and Behaviours

The ideal candidate will have:



  • Good communication skills, both verbal and written.
  • Negotiation and influencing skills.
  • Good time management and organisation skills with the ability to prioritise work.
  • Good analytical and problem-solving skills, with the ability to adopt a logical approach to resolving problems.
  • Strong customer service skills.
  • Good numeracy and literacy skills.
  • Basic to Intermediate Excel spreadsheet skills.
  • Good report writing skills.
  • Customer-focused (internal customers and external).
  • Self-motivated and enthusiastic.
  • Embrace, embed, and incorporate the Company values.
  • Passionate about reducing the business exposure to fraud risk.
  • Takes initiative to make decisions.
  • An organised and proactive approach.
  • Emphasis on attention to detail and accuracy.
  • Able to work on own initiative and as part of a team.
  • A flexible approach and positive attitude.
  • Confident in presenting complex information in a clear and concise manner.
  • Strives to deliver performance targets and drive business improvements.

Working at First Central Insurance Management Ltd

We're an innovative, market-leading insurance company dedicated to protecting the things our customers love so they can get on with what matters in life.


Data drives us, and our underwriting skills are built on data expertise. We're ambitious, growing, and have won awards.


We're looking for talented individuals who share our passion for delivering outstanding distribution, finance, technology, and legal services.


Our underwriting skills are built on data expertise, and we're looking for someone to join our team who is passionate about reducing the business exposure to fraud risk.


At First Central Insurance Management Ltd, we're committed to creating an extraordinary working environment for our colleagues. We owe it to them, and that's what we offer.


We're passionate about our colleagues and know the best people deserve an exceptional working environment.


Our workplaces are energetic, inspirational, and supportive, offering a range of benefits and perks to our employees.


Our employees enjoy a range of benefits, including flexible working arrangements, a competitive salary and bonus scheme, and access to ongoing training and development opportunities.


We're committed to equality, diversity, and inclusion, and we welcome applications from all qualified candidates.


Our company values are at the heart of everything we do, and we're looking for someone who shares our vision and values.


If you're passionate about working in a dynamic and innovative environment, and you have the skills and experience we're looking for, we'd love to hear from you.


Join our team and be part of our journey to deliver outstanding services and protect our customers' interests.

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