Availability and Capacity Strategist
2 weeks ago
We are seeking a highly skilled Availability and Capacity Manager to join our team at Capgemini. As a key member of our organization, you will be responsible for ensuring the efficient and effective management of IT resources to meet current and future business demands.
Key Responsibilities- Oversee and ensure adherence to policies and procedures related to Capacity Management, Availability, and Demand Processes.
- Develop and maintain plans for current and future demands, track IT resource usage, and forecast needs considering service level agreements and other performance requirements.
- Collaborate with stakeholders and other Service Management departments to ensure stakeholder resources are identified and coached.
- Assess incidents and problems, implement appropriate capacity IT changes to enhance performance, and ensure service levels are met.
- Produce high-quality reports and manage associated actions, maintain and improve Problem Management documentation, and build effective working relationships with customers and suppliers.
- Ability to develop training material, schedule, and facilitate training sessions for internal and external resources, and mentoring skills.
- Decent knowledge of computer systems, integration, and architecture concepts with experience in various analytical/reporting techniques supported by an understanding of statistics and quality management concepts.
- Understanding of cross-systems interrelations in the context of the global business process and understanding of Service Management Framework.
- Quality documentation and report writing ability and experience working with 3rd parties.
- General management skills (time management, communication skills, and staff management), experience in managing meetings, and problem-solving skills desired.
To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) Clearance. The successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.
About CapgeminiCapgemini is a global business and technology transformation partner, helping organizations accelerate their dual transition to a digital and sustainable world while creating a tangible impact for enterprises and society. We are a responsible and diverse group of 340,000 team members in more than 50 countries, trusted by our clients to unlock the value of technology to address the entire breadth of their business needs.
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Availability & Capacity Strategist
3 weeks ago
Manchester, United Kingdom Capgemini Full timeAbout the RoleWe are seeking a highly skilled Availability & Capacity Strategist to join our team at Capgemini. As a key member of our organization, you will play a critical role in ensuring the efficient and effective management of IT resources to meet current and future business demands.Key ResponsibilitiesOversee and ensure adherence to policies related...
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Availability & Capacity Strategist
3 weeks ago
Manchester, United Kingdom Capgemini Full timeAbout the RoleWe are seeking a highly skilled Availability & Capacity Strategist to join our team at Capgemini. As a key member of our organization, you will play a critical role in ensuring the efficient and effective management of IT resources to meet current and future business demands.Key ResponsibilitiesOversee and ensure adherence to policies related...
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Manchester, United Kingdom Capgemini Full timeOverview of the RoleWe are excited to present an opportunity for you to become a part of our team as an **Availability & Capacity Operations Manager**. In this pivotal role, you will be responsible for the strategic management of IT resources to align with both immediate and long-term business requirements, overseeing the processes related to Capacity,...
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Manchester, United Kingdom Capgemini Full timeOverview of the RoleWe are excited to present an opportunity for you to become part of our team as a **Capacity and Availability Operations Manager**. In this pivotal role, you will be responsible for the effective management of IT resources to align with both present and anticipated business requirements, overseeing the Capacity, Availability, and Demand...
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