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French Customer Service Representative
2 months ago
Job Summary
Ventrica is seeking a highly skilled French Customer Service Advisor to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.
Key Responsibilities
- Provide top-notch customer service to clients via phone, email, and chat
- Upsell products and services to clients to drive revenue growth
- Resolve customer complaints and issues in a timely and professional manner
- Work closely with the sales team to identify opportunities for upselling and cross-selling
- Provide product information and advice to clients to ensure they make informed purchasing decisions
- Collaborate with the customer service team to achieve sales and customer satisfaction targets
Requirements
- Fluent French language skills, both written and verbal
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet sales targets
- Strong product knowledge and ability to provide expert advice to clients
- Experience in a customer-facing role, preferably in a sales or customer service environment
- Ability to work independently and as part of a team
What We Offer
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A dynamic and supportive work environment
- The opportunity to work with a leading company in the customer service industry