Customer Service Representative

4 weeks ago


SouthendonSea, Southend-on-Sea, United Kingdom Ventrica Full time

Customer Service Advisor - French

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor - French. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.

Key Responsibilities:

  • Provide outstanding customer service across telephone, social media, webchat, and email
  • Be the first point of contact for all customer queries
  • Act as a brand ambassador for our clients
  • Have a 'can do' attitude and be flexible in your approach to adapt to each customer's needs
  • Work well within a team and have strong communication skills

Requirements:

  • Experience working in a luxury background
  • Experience working for a retailer
  • Experience within the beauty, cosmetics, or fashion industry
  • Fluent in French and C2 level of English
  • Strong written and verbal communication skills
  • Ability to work in a fast-paced environment and adapt to changing priorities

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for career growth and development
  • A competitive salary and benefits package
  • The chance to work with a world-renowned brand

Education/Studies:

Not essential, but beneficial

  • Graduated from the Fashion Retail Academy
  • Communication Fields, such as Marketing/PR/Advertising
  • Make-up Artists
  • Qualifications in Dermatology or Skincare

Working Hours:

  • Full time - 40 hours per week
  • Between 09:00am - 07:00pm Monday to Saturday


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Pertemps TM Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Pertemps TM. As a Customer Service Representative, you will be the first point of contact for our clients, providing exceptional customer service and support.Key Responsibilities:Provide accurate and detailed records of...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Ventrica Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our dynamic team at Ventrica. As a key member of our contact centre, you will be the first point of contact for our customers, providing exceptional support and guidance through various communication channels.Key Responsibilities:Provide outstanding customer...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Ventrica Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our dynamic team at Ventrica. As a key member of our contact centre, you will be the first point of contact for our customers, providing exceptional support and guidance through various communication channels.Key Responsibilities:Provide outstanding...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to deliver excellent service and support to our customers.Key Responsibilities:Engage with customers to provide service and support.Participate in all aspects of the operational workflow.Collaborate with team members to meet and exceed goals.Requirements:High school diploma or equivalent.Experience in customer...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Ventrica Full time

    Customer Service Representative - DutchWe are seeking a highly skilled and ambitious customer service representative to join our team at Ventrica.As a customer service representative, you will be the first point of contact for our customers, providing outstanding service across telephone, social media, webchat, and email.You will be responsible for...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Ventrica Full time

    Customer Service Representative OpportunityWe are seeking a highly skilled Customer Service Representative to join our dynamic team at Ventrica. As a key member of our contact centre, you will be the first point of contact for our customers, providing exceptional support and guidance on behalf of our valued client Tommee Tippee.Key Responsibilities:Provide...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom beBee Professionals Full time £25,000 - £35,000

    beBee Professionals is looking for dedicated team members to join our vibrant team. As a customer service representative, you will engage with customers, provide support, and participate in operational workflows.Responsibilities:Engage with customers, providing service and support.Participate in all aspects of the operational workflow.Collaborate with team...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Ventrica Full time

    Customer Service Representative - SpanishThe Role/Candidate:We are seeking a highly ambitious customer service representative who is fluent in Spanish and has a genuine passion for delivering excellent customer service.As a customer service representative, you will be the first point of contact for all customer queries and will be responsible for providing...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom CV-Library Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This role will involve providing exceptional support to our customers, ensuring their queries are resolved efficiently and effectively.The ideal candidate will have previous experience in customer support, be computer literate, and possess...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Ventrica Full time

    Customer Service Representative - FrenchWe are seeking a highly motivated and ambitious customer service representative to join our team. As a customer service representative, you will be the first point of contact for all customer queries, providing outstanding service across telephone, social media, webchat, and email.Key Responsibilities:Have a 'can do'...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Ventrica Full time

    Customer Service Representative - DutchWe are seeking a highly motivated and ambitious customer service representative to join our team.As a customer service representative, you will be the first point of contact for all customer queries, providing outstanding service across telephone, social media, webchat, and email.You will be a brand ambassador for your...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Genting Casinos Full time

    Customer Service Role at Genting CasinosWe are seeking a skilled Customer Service Representative to join our team at Genting Casinos. As a key member of our hospitality team, you will be responsible for delivering exceptional customer experiences in our bars and restaurants.Key Responsibilities:Provide outstanding customer service, adhering to company...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Ventrica Full time

    Customer Service Representative - DutchWe're seeking a highly ambitious customer service representative who can deliver exceptional service in Dutch.As a key member of our team, you'll be responsible for providing outstanding customer support across various channels, including telephone, social media, webchat, and email.To succeed in this role, you'll need...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Dovetail HRS Full time

    About the Role:The Customer Service Representative will play a pivotal role in ensuring the efficient operation of the customer care team. As a key member of the team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective customer service and supportResolve customer...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers in Southend-on-Sea, UK. As the first point of contact, you will handle incoming queries, provide accurate information, and resolve issues efficiently.Key Responsibilities:Handle customer inquiries via phone, email, and chat.Provide product and service...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Ventrica Full time

    Customer Service Representative OpportunityWe are seeking a highly skilled and passionate Customer Service Representative to join our dynamic team at Ventrica. As a key member of our contact centre, you will be the first point of contact for our customers, providing exceptional support and guidance on behalf of our valued client Tommee Tippee.Key...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Ventrica Full time

    Customer Service Representative OpportunityWe are seeking a highly skilled and passionate Customer Service Representative to join our dynamic team at Ventrica. As a key member of our contact centre, you will be the first point of contact for our customers, providing exceptional support and guidance on behalf of our valued client Tommee Tippee.Key...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are looking for a Customer Service Representative to provide excellent customer service and support the store's operations in Southend-on-Sea, United Kingdom.Key Responsibilities:Provide product knowledge and advice to customers.Greet and assist customers with product selection.Operate the cash register and handle transactions.Maintain the store's visual...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Ventrica Full time

    Customer Service Representative - FrenchWe are seeking a highly ambitious customer service representative who is fluent in French and has excellent communication skills.As a key member of our team, you will be responsible for providing outstanding customer service across telephone, social media, webchat, and email.Key Responsibilities:Provide a 'can do'...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Ventrica Full time

    Customer Service Representative - ItalianWe are seeking a highly ambitious customer service representative who is fluent in Italian and has a clear understanding of what constitutes great customer service.You will be the first point of contact for all customer queries, providing outstanding service across telephone, social media, webchat, and email.As a...