Customer Liaison Specialist
2 weeks ago
Elogs provides electronic logging solutions to enhance compliance and productivity for organisations.
This role involves building strong relationships with residential and commercial property clients, resolving issues efficiently, and delivering exceptional customer service. You will work closely with the team to ensure seamless support for clients across the UK.
The dedicated nights team operates 24 hours a day, 365 days a year, with shifts divided into Early's and Lates, requiring at least one weekend day.
Key Responsibilities:
- Establish and maintain effective relationships with clients
- Log issues and quote requests in the internal system
- Keep clients informed of progress and updates
- Deal with client queries and concerns
- Support colleagues and contribute to team success
- Deliver exceptional customer experiences
- Solve problems effectively and efficiently
- Maintain Service Centre KPI's and performance metrics
Requirements:
- Previous experience in customer-facing roles
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment with high pressure
- High attention to detail and organisational skills
- Problem-solving skills and analytical thinking
- Calm under pressure and ability to multitask
- Proficient computer skills and software proficiency
Benefits:
- 25 days annual leave plus bank holidays
- Contributory pension scheme
- Voluntary private medical insurance
- Simply health care plan
- Gym and retail discounts
- Cycle to work scheme
- Free onsite parking
- Dress down relaxed atmosphere
- Quarterly charity days
- Religious holiday swap
- Employee assistance programme
- Life learning – online learning materials
- Support with professional membership costs
Location: St Ives - Office Based – Hybrid working available after probation
Salary: £23,400 per annum, estimated based on location and industry standards
Working hours: 5 hours per week, including at least one weekend day
Job Type: Full-time
-
Healthcare Liaison Specialist
4 weeks ago
Peterborough, Peterborough, United Kingdom Brook Street Full time**Job Overview**Brook Street is seeking an experienced Healthcare Liaison Specialist to join their assessment and liaison team. The ideal candidate will have a medical practice background, excellent communication skills, and the ability to handle complex issues.About the RoleThis Clinical Customer Service Representative position involves working with...
-
Customer Service Liaison
1 month ago
Peterborough, Peterborough, United Kingdom CV-Library Full timeBecoming a Customer Service Liaison at Busy Bee Recruitment offers a unique opportunity to excel in customer service and operations. Key responsibilities include processing customer orders, reviewing engineering drawings, and generating cost estimates.Key Skills and Qualifications:Exceptional customer service skills with clear communicationExcel proficiency...
-
Sales and Community Liaison Specialist
2 weeks ago
Peterborough, Peterborough, United Kingdom CITRUS CONNECT LTD Full time £35,000Job Title: Sales and Community Liaison SpecialistSalary: £30,000 - £40,000 per annum (basic salary) + company carIn this exciting role, you will be responsible for promoting our innovative internet provider to residents in newly built areas. As a Sales and Community Liaison Specialist, you will attend community events, build relationships, and engage with...
-
Customer Service Liaison
6 days ago
Peterborough, Peterborough, United Kingdom Lightspeed Broadband Full timeJob SummaryWe are seeking a highly skilled CUSTOMER SERVICE LIAISON to join our team at Lightspeed Broadband. As a key member of our customer-facing department, you will be responsible for providing exceptional support to our clients.About the RoleThis is a full-time position that requires a driving license and involves working Monday to Friday. The...
-
Clinical Liaison Nurse Specialist
1 week ago
Peterborough, Peterborough, United Kingdom Cambridgeshire & Peterborough NHS Foundation Trust Full timeWe are seeking a Clinical Liaison Nurse Specialist to join our team at Cambridgeshire & Peterborough NHS Foundation Trust.About the RoleThe successful candidate will provide expert care to individuals presenting to the Emergency Department with mental health problems. They will undertake timely biopsychosocial assessments and risk management plans, working...
-
Medical Professional Liaison Specialist
2 weeks ago
Peterborough, Peterborough, United Kingdom Brook Street Full timeAs a Clinical Admin for Community Services at Brook Street, you will be responsible for analyzing health reports and supporting customers through hospital liaison. The ideal candidate should have experience in medical practice and working with medical reports, as well as excellent verbal and written communication skills.The salary for this position is...
-
Medical Liaison Specialist
1 month ago
Peterborough, Peterborough, United Kingdom Brook Street Full time £27,000 - £33,000Clinical Customer Advisor RoleBrook Street is seeking a skilled Clinical Customer Advisor to enhance our client's health services by leveraging medical practice experience and expertise in handling medical reports.Key Responsibilities:Analyze and assess health reports to ensure appropriate next stepsSupport customers through the hospital liaison...
-
Healthcare Liaison Specialist
4 days ago
Peterborough, Peterborough, United Kingdom Brook Street Full timeBecome a key player in enhancing our client's health services as a Clinical Customer Advisor!Leverage your medical practice experience and expertise in handling medical reports to drive success.About the Role:Dive into health reports to identify next steps.Support customers throughout the hospital liaison process.Contribute to the company-wide understanding...
-
Medical Services Liaison Specialist
2 weeks ago
Peterborough, Peterborough, United Kingdom Brook Street Full timeJob Title: Clinical Customer AdvisorAre you a healthcare professional seeking a better work-life balance? Do you want to leverage your medical practice experience in a dynamic and well-established company?Key Responsibilities:Analyze and assess health reports to ensure accurate next stepsSupport customers through the hospital liaison processAssist the team's...
-
Medical Consultant Liaison
4 days ago
Peterborough, Peterborough, United Kingdom Brook Street Full timeAbout the RoleWe are seeking an experienced Health Services Advisor to join our growing assessment and liaison team.As a Clinical Customer Advisor, you'll play a crucial role in enhancing our health services by leveraging your medical practice experience and expertise in handling medical reports.You will work on complex issues, assess medical communications,...
-
Disability Liaison and Inclusion Specialist
1 month ago
Peterborough, Peterborough, United Kingdom Costain Group Plc Full timeAbout CostainWe help to improve people's lives by creating connected, sustainable infrastructure that enables people and the planet to thrive. Our goal is to have a workforce that is representative of society and the communities in which we work.Job DescriptionThis role offers a fantastic opportunity to join our career-enhancing project as a Disability...
-
Medical Services Liaison
3 days ago
Peterborough, Peterborough, United Kingdom Brook Street Full timeAt Brook Street, we are seeking a highly skilled Clinical Customer Advisor to join our team. This is an exciting opportunity for a medical professional looking to transition into a role that utilizes their expertise in handling medical reports and supporting customers through the hospital liaison process.We offer a competitive salary of £27,000 - £33,000...
-
Accessibility and Community Liaison
1 month ago
Peterborough, Peterborough, United Kingdom Costain Group Plc Full timeCareer Opportunities at Costain Group PlcWe're a leading company in the UK's infrastructure sector, delivering projects that improve people's lives. As a Disability Liaison Officer, you'll play a key role in shaping our pioneering solutions and transforming the performance of the UK's infrastructure ecosystem.Job DetailsThis exciting role involves supporting...
-
Scientific Liaison Oncology Specialist
2 weeks ago
Peterborough, Peterborough, United Kingdom TANNER & ASSOC INC Full timeJob DescriptionThe Medical Science Liaison (MSL) will support the company's Oncology franchise for both marketed and development products. This role involves acting as a scientific expert, disseminating, clarifying, and educating scientific data and material to key physicians/scientists, medical associations, and academic centers.The MSL will establish...
-
Mental Health Liaison Nurse
6 days ago
Peterborough, Peterborough, United Kingdom Cambridgeshire & Peterborough NHS Foundation Trust Full timeJob SummaryWe are seeking a highly skilled Mental Health Liaison Nurse to join our team at Cambridgeshire & Peterborough NHS Foundation Trust. As a key member of our Liaison and Diversion Service, you will play a vital role in providing high-quality care to individuals with mental health vulnerabilities within the criminal justice system.The successful...
-
Clinical Healthcare Liaison
4 days ago
Peterborough, Peterborough, United Kingdom Brook Street Full timeJob Title:Clinical Customer Advisor opportunitySalary: £27,000 - £33,000 per annumLocation: Peterborough (convenient location close to A1)About the RoleThe successful candidate will play a crucial role in enhancing our client's health services by leveraging their medical practice experience and expertise in handling medical reports.Analyzing and assessing...
-
Customer Support Specialist
1 week ago
Peterborough, Peterborough, United Kingdom Lloyds Bank plc Full timeJoin Our Team as a Customer Support SpecialistLloyds Bank plc is a leading financial institution seeking highly skilled individuals to join our customer support team. As a Customer Support Specialist, you will be responsible for providing exceptional service to our customers, addressing their queries and concerns in a professional and courteous manner.We are...
-
Customer Engagement Specialist
7 days ago
Peterborough, Peterborough, United Kingdom AEGON Full timeAEGON is one of the leading providers of financial wellbeing products in the world. We're committed to helping people live their best lives through our innovative online platform. As a Customer Engagement Specialist, you'll play a vital role in delivering exceptional customer service and ensuring that our customers receive the support they need.Job...
-
Customer Care Specialist
2 weeks ago
Peterborough, Peterborough, United Kingdom Medirest Full timeWe are seeking a skilled Customer Care Specialist to join our team at Medirest, contracted to 37.5 hours per week.As a Customer Care Specialist, you will play a vital role in ensuring the highest standards of customer satisfaction and loyalty.Key Responsibilities:Provide exceptional customer service through proactive communication and issue resolutionAssist...
-
Customer Service Specialist
2 months ago
Peterborough, Peterborough, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a Customer Service Specialist to join our retail team in Peterborough, United Kingdom. As a Customer Service Specialist, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide product knowledge and advice to customers.Operate the cash register and handle...