Clinical Healthcare Liaison
3 weeks ago
Clinical Customer Advisor opportunity
Salary: £27,000 - £33,000 per annum
Location: Peterborough (convenient location close to A1)
About the RoleThe successful candidate will play a crucial role in enhancing our client's health services by leveraging their medical practice experience and expertise in handling medical reports.
- Analyzing and assessing health reports to ensure appropriate next steps
- Supporting customers through the hospital liaison process
- Assisting the company-wide understanding of medical practices and terminology
- Influencing improvements in internal procedures
- Supporting the Medical Advisory Panel in service development
- Conducting root cause analysis for identified issues
- Producing reports for internal use and senior management
- Staying current with industry developments and their potential impacts
We are seeking an individual with:
- Experience in medical practice and working with medical reports
- Excellent verbal and written communication skills, especially with sensitive information
- Strong organizational and analytical skills
- Ability to handle multiple complex issues concurrently
- Familiarity with data analysis techniques
Our benefits package includes:
- Competitive salary (£27,000 - £33,000)
- Pension scheme
- Attendance bonus
- Generous annual leave, including additional family days
- Free worldwide multi-trip travel insurance (discounted for family members)
- Cash benefits linked to personal accident, life cover, and critical illness
- Monthly employee rewards scheme
- Commitment to employee learning and development
- Access to wellbeing services and discount schemes
- Free tea, coffee, and fresh fruit
- Friendly working environment
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