Scheduling and Planning Coordinator
4 weeks ago
About the Role:
We are seeking a highly organized and efficient Scheduling and Planning Administrator to join our team at Workshop Recruitment. As a key member of our team, you will be responsible for scheduling, coordinating, and monitoring the maintenance and repairs of property and ongoing remedial cases.
Key Responsibilities:
* Schedule and coordinate the diaries of Operatives and Surveyors to deliver an effective service
* Take ownership of the coordination of the Operatives diaries to ensure works are completed in line with KPIs and SLAs
* Liaise with Managers, Surveyors, and Operatives to effectively coordinate works and ensure excellent customer service
* Liaise and engage with customers to schedule appointments and keep them updated
* Coordinate surveys and documents relevant to cases, ensuring all certifications are up to date and stored on in-house systems
* Ensure the raising of POs and the purchase ledger process are compliant with business financial requirements
Requirements:
* Experience of prioritizing workload in a busy working environment
* Excellent communication, administration, and customer service skills
* Excellent level of understanding of Microsoft programs and in-house database systems
* Knowledge of raising and scheduling jobs
* Organized, efficient, and a team player
Working Hours:
37 hours per week, office hours Monday to Friday
Pay Rate:
£14 per hour
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