Support Services Leader

2 days ago


London Borough of Newham, United Kingdom Look Ahead Care Support and Housing Full time

About the Service

Our Learning Disabilities service in Newham provides support and guidance to individuals with learning disabilities, helping them to develop life skills and achieve their goals. As a Team Leader, you will play a vital role in delivering high-quality services and ensuring that our customers receive the best possible support.

Key Responsibilities

The successful candidate will be responsible for:

  • Leading and managing a team of professionals to deliver excellent customer outcomes
  • Developing and implementing effective strategies to improve service quality and performance
  • Collaborating with colleagues to ensure seamless service delivery and customer satisfaction
  • Maintaining accurate records and reporting on key performance indicators
  • Participating in ongoing professional development to enhance skills and knowledge

Requirements

To succeed in this role, you will need:

  • A degree-level qualification or equivalent experience
  • Strong leadership and management skills, with a proven track record of success
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders
  • Ability to maintain confidentiality and handle sensitive information with discretion
  • Flexibility and adaptability, with a willingness to work varying shifts and respond to changing circumstances

What We Offer

In return for your hard work and dedication, we offer a competitive salary of £31,534 per annum, plus benefits including 25 days' annual leave, pension schemes, staff discounts, and career progression opportunities.

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