Senior Service Manager
3 weeks ago
Company Overview
">Look Ahead Care, Support and Housing is a leading not-for-profit provider of social care services in London and the South East.
">We have a strong social purpose and live by our values: Excellence, Caring and Compassion, Inclusion and Trust, Partnership and One-Team.
">About the Role
">We are seeking a skilled and experienced Team Leader to join our Learning Disabilities service in Newham.
">The successful candidate will lead and develop a team of staff, ensuring that our customers receive high-quality support and achieve their goals.
">Responsibilities
">- ">
- Lead and motivate a team to deliver excellent customer outcomes.">
- Develop and implement effective supervision and team meetings with staff.">
- Responsible for the personal development of staff, identifying high performers and contributing to succession planning.">
- Ensure Key Performance Indicators (KPIs) are met and recorded accurately.">
- Develop key business relationships with customers and external partners to ensure service delivery excellence.">
- Participate in and monitor the initial and continuous assessment of needs, ensuring support planning is carried out in line with assessed needs.">
- Carry out other administrative tasks as required.">
Requirements
">To be successful in this role, you will need:
">- ">
- Excellent leadership and communication skills.">
- A proven track record of delivering high-quality customer outcomes.">
- Experience of working in a social care environment, preferably in a leadership or management capacity.">
- An understanding of Look Ahead's values and commitment to social purpose.">
What We Offer
">We offer a competitive salary of £31,534.00 per annum, plus benefits including 25 days Annual Leave, pension schemes, staff discounts, healthcare, and career progression opportunities.
">About Us
">We are committed to safeguarding and promoting the welfare of children and adults at risk, and expect all employees, workers, and volunteers to share this commitment.
">Please see our website for full Job Description.
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