Senior Operations Manager
1 week ago
We are seeking an experienced Senior Operations Manager to lead our Service team in Welshpool. This role will oversee the effective and efficient operations of the Service team, including setting goals and objectives for team members, ensuring policies and procedures are followed, and managing client relationships.
Job OverviewThis is a competitive remuneration package on offer, with a salary range of $120,000 - $180,000 per annum, depending on experience. The successful candidate will have a strong background in supervising site service teams within the mining sector, using ERP systems such as Epicor, and demonstrating industry knowledge of mineral processing.
Key Responsibilities- Plan, organize, and lead the effective and efficient operations of the Service team;
- Ensure all tasks on-site or in the workshop are performed safely, adhering to Critical Risk Standards;
- Conduct regular Toolbox Talks to communicate safety improvements, alerts, and review incidents and their outcomes;
- Manage the selection of new/replacement Service Technicians and create a high level of team spirit and engagement;
- Manage all client relationship issues, maintaining a 'customer-centric' focus and providing solutions to customers' needs;
- Previous experience supervising a site service team within the mining sector and using an ERP system, preferably Epicor;
- Experience in a fabrication and manufacturing environment;
- Ability to read and understand engineering drawings;
- Demonstrated Industry and Product knowledge of mineral processing in the mining Sector;
- Excellent oral, written, and interpersonal communication skills;
- Ability to plan and work effectively and efficiently with minimum supervision;
- Competitive remuneration package on offer;
- Work-life balance with a flexible work schedule;
- Development and training within a respected global OEM company;
- Access to salary packaging options to maximize after-tax income;
- Paid Parental Leave;
- Annual flu vaccination;
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