Business Support Specialist

3 weeks ago


Dunstable, Central Bedfordshire, United Kingdom whitbread Full time
Business Support Executive

The Premier Inn is a leading hospitality company in the UK and beyond, renowned for its exceptional customer service. We are seeking a highly skilled Business Support Executive to join our team, playing a vital role in delivering outstanding support to our business customers.

Key Responsibilities:
  • Provide exceptional customer service to business customers, responding to their queries and resolving issues in a timely and professional manner.
  • Develop and maintain strong relationships with business customers, understanding their needs and preferences to deliver tailored support.
  • Work closely with the sales team to ensure seamless customer onboarding and support, ensuring a smooth transition from sales to support.
  • Collaborate with internal stakeholders to resolve customer complaints and issues, ensuring a high level of customer satisfaction.
  • Stay up-to-date with industry trends and developments, applying this knowledge to improve customer support and service delivery.
Requirements:
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.
  • Proven experience in customer-facing roles, with a strong track record of delivering exceptional customer service.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple customer queries simultaneously.
  • Strong analytical and problem-solving skills, with the ability to resolve complex customer issues.
  • Proficiency in Microsoft Office and other relevant software applications.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career development and growth within the company.
  • A dynamic and supportive work environment.
  • Access to ongoing training and development opportunities.

We are an equal opportunities employer, committed to diversity and inclusion. We welcome applications from candidates from all backgrounds and encourage those with disabilities to apply. We are committed to making reasonable adjustments to ensure that our recruitment process is accessible to all candidates.



  • Dunstable, Central Bedfordshire, United Kingdom whitbread Full time

    About the RoleWe are seeking a highly skilled Business Support Specialist to join our team at Premier Inn. As a key member of our Business Support Team, you will be responsible for providing exceptional customer service to our business customers.Key ResponsibilitiesSupport all customer requirements of new and existing Business-2-Business accounts, developing...


  • Dunstable, Central Bedfordshire, United Kingdom Whitbread Full time

    This is a dynamic and varied role that requires strong communication skills and the ability to adapt to different situations. As a Business Support Executive at Whitbread, you will be responsible for supporting customer requirements across new and existing Business-2-Business accounts, developing relationships with key stakeholders, and providing support...


  • Dunstable, Central Bedfordshire, United Kingdom Whitbread Full time

    This is a dynamic and varied role that requires strong communication skills and the ability to adapt to different situations. As a Business Support Executive at Whitbread, you will be responsible for supporting customer requirements across new and existing Business-2-Business accounts, developing relationships with key stakeholders, and providing support...


  • Dunstable, Central Bedfordshire, United Kingdom whitbread Full time

    We are seeking an experienced Business Support Executive to join our team at Premier Inn. As a Business Support Executive, you will play a key role in providing exceptional customer service to our business customers.The role involves supporting customers with their Business Account queries, including new card queries, how to find reports, how to remove and...


  • Dunstable, Central Bedfordshire, United Kingdom whitbread Full time

    About the RoleWe are seeking a highly skilled and motivated Business Support Exec to join our team at Premier Inn. As a key member of our Business Support Team, you will play a vital role in delivering exceptional customer service and support to our business customers.Key ResponsibilitiesProvide exceptional customer service and support to business customers...


  • Dunstable, Central Bedfordshire, United Kingdom whitbread Full time

    About the RoleWe are seeking a highly skilled and motivated Business Support Exec to join our team at Premier Inn. As a key member of our Business Support Team, you will play a vital role in delivering exceptional customer service and support to our business customers.Key ResponsibilitiesProvide exceptional customer service and support to business customers...


  • Dunstable, Central Bedfordshire, United Kingdom Whitbread Full time

    This is a dynamic and varied role that requires strong communication skills and the ability to build relationships with key stakeholders across different organisations. As a Business Support Executive at Whitbread, you will be responsible for supporting all customer requirements of new and existing Business-2-Business accounts, developing relationships with...


  • Dunstable, Central Bedfordshire, United Kingdom Whitbread Full time

    This is a dynamic and varied role that requires strong communication skills and the ability to build relationships with key stakeholders across different organisations. As a Business Support Executive at Whitbread, you will be responsible for supporting all customer requirements of new and existing Business-2-Business accounts, developing relationships with...


  • Dunstable, Central Bedfordshire, United Kingdom Whitbread Full time

    This is a dynamic and varied role that requires strong communication skills and the ability to adapt to different situations. As a Business Support Executive at Whitbread, you will be responsible for supporting customer requirements across new and existing Business-2-Business accounts, developing relationships with key stakeholders, and providing excellent...


  • Dunstable, Central Bedfordshire, United Kingdom Whitbread Full time

    This is a dynamic and varied role that requires strong communication skills and the ability to adapt to different situations. As a Business Support Executive at Whitbread, you will be responsible for supporting customer requirements across new and existing Business-2-Business accounts, developing relationships with key stakeholders, and providing excellent...


  • Dunstable, Central Bedfordshire, United Kingdom whitbread Full time

    About the RoleWe are seeking a highly skilled and motivated Business Support Exec to join our team at Premier Inn. As a key member of our Business Support Team, you will play a vital role in delivering exceptional customer service and support to our business customers.Key ResponsibilitiesProvide exceptional customer service and support to business customers,...


  • Dunstable, Central Bedfordshire, United Kingdom whitbread Full time

    About the RoleWe are seeking a highly skilled and motivated Business Support Exec to join our team at Premier Inn. As a key member of our Business Support Team, you will play a vital role in delivering exceptional customer service and support to our business customers.Key ResponsibilitiesProvide exceptional customer service and support to business customers,...


  • Dunstable, Central Bedfordshire, United Kingdom whitbread Full time

    About the RoleWe are seeking a highly skilled and motivated Business Support Exec to join our team at Premier Inn. As a key member of our Business Support Team, you will play a vital role in delivering exceptional customer service and support to our business customers.Key ResponsibilitiesProvide exceptional customer service and support to business customers...


  • Dunstable, Central Bedfordshire, United Kingdom whitbread Full time

    About the RoleWe are seeking a highly skilled and motivated Business Support Exec to join our team at Premier Inn. As a key member of our Business Support Team, you will play a vital role in delivering exceptional customer service and support to our business customers.Key ResponsibilitiesProvide exceptional customer service and support to business customers...


  • Dunstable, Central Bedfordshire, United Kingdom Think Specialist Recruitment Full time

    We are seeking a highly skilled and motivated Service Delivery Specialist to join our team at Think Specialist Recruitment.This permanent role is based in Dunstable and will involve working Monday to Wednesday in the office and Thursday and Friday remotely.As a key member of the team, you will be responsible for managing and driving the customer experience...


  • Dunstable, Central Bedfordshire, United Kingdom Response Personnel Full time

    Sales Support SpecialistAt Response Personnel, we are seeking a highly motivated and organized Sales Support Specialist to join our team. As a Sales Support Specialist, you will play a key role in supporting our sales team to ensure smooth sales operations and high customer satisfaction.Key Responsibilities:Support the sales team by responding to and...


  • Dunstable, Central Bedfordshire, United Kingdom Whitbread Full time

    This is a unique customer-facing role that requires adaptability and strong communication skills. You will be responsible for supporting business-to-business accounts, developing relationships with key stakeholders, and providing exceptional customer service.Key ResponsibilitiesSupport customers with business account queries, including new card requests,...

  • IT Support Specialist

    3 weeks ago


    Dunstable, Central Bedfordshire, United Kingdom GB01 Essity UK Ltd Full time

    The Home Delivery Services team at Essity UK Ltd is at the forefront of ensuring timely delivery of TENA products to hundreds of thousands of patients.As a Support Specialist, you will be an integral part of the Home Delivery Product team, collaborating with business stakeholders and IT developers to ensure seamless daily operations.Your key responsibilities...

  • Support Specialist

    3 weeks ago


    Dunstable, Central Bedfordshire, United Kingdom Essity Full time

    About the RoleWe are seeking a highly skilled Support Specialist to join our Home Delivery Services team at Essity. As a key member of our team, you will be responsible for ensuring the seamless daily operations of our delivery services.Key ResponsibilitiesData Management: Oversee customer and patient data throughout its lifecycle, including onboarding,...

  • Support Specialist

    3 weeks ago


    Dunstable, Central Bedfordshire, United Kingdom Essity Full time

    About the RoleWe are seeking a highly skilled Support Specialist to join our Home Delivery Services team at Essity. As a key member of our team, you will be responsible for ensuring the seamless daily operations of our delivery services.Key ResponsibilitiesData Management: Oversee customer and patient data throughout its lifecycle, including onboarding,...