Support Specialist

2 weeks ago


Dunstable, Central Bedfordshire, United Kingdom Essity Full time
About the Role

We are seeking a highly skilled Support Specialist to join our Home Delivery Services team at Essity. As a key member of our team, you will be responsible for ensuring the seamless daily operations of our delivery services.

Key Responsibilities
  • Data Management: Oversee customer and patient data throughout its lifecycle, including onboarding, offboarding, and complex data migrations.
  • Security Champion: Ensure the security and integrity of patient data from design to implementation.
  • Monitor and Improve: Oversee data flows between HD and SAP environments, diagnose and escalate issues, propose improvements, and drive changes.
  • Operational Excellence: Ensure smooth day-to-day operations, including verifying service provider execution of backups and patching.
Requirements
  • Educational Background: Degree in Business, IT, or related fields.
  • Experience: Background in the Health & Medical sector with a strong understanding of personal data governance.
  • Skills: Strong analytical and problem-solving skills, attention to detail, and a focus on high-quality task completion.
About Us

Essity is a globally leading hygiene and health company, breaking barriers to well-being. Our expertise in hygiene and health began with the acquisition of the Swedish company Mölnlycke in 1975, through which our roots stretch back to 1849. Today, our sustainable innovations from globally trusted brands, designed for everybody and every body, care for the well-being of 1 billion people in 150 countries every day.



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