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Financial Collections Expert

1 month ago

Lincoln, Lincolnshire, United Kingdom Ecisolutions Full time

Small and medium-sized businesses rely on us at ECI Solutions to deliver industry-specific cloud-based software solutions and services.


We aim to empower entrepreneurs by providing amazing software solutions and cultivating an award-winning company culture.



  • We offer competitive benefits, including paid volunteer time off.

Come be part of a worldwide team that values inclusion, professional development, and collaboration.


We're looking for a talented finance professional experienced in Accounts Receivable or Collections, fluent in Dutch, to join our Global Finance team in the UK as a Collections Specialist.



  • You will be responsible for responding to customer inquiries relating to account issues and reconciling customer accounts and disputes.
  • You will work closely with in-house Legal counsel and 3rd Party collection agencies to collect on delinquent accounts.
  • You will communicate with Sales, Billing, and Cash Applications regarding collection and customer account related issues.
  • You will answer incoming customer calls and emails.
  • You will provide monthly commentary with Business Unit Leaders.

To be successful, you will need:



  • The ability to speak Dutch fluently to communicate with our customers.
  • Prior collections experience (Ideal Candidates have B2B Collections Experience).
  • Experience of recording information regarding collection efforts.
  • A commitment to producing accurate and high-quality work.
  • System knowledge/experience of NetSuite and SalesForce is desirable.
  • Demonstrates high-level competency in using MS Excel.
  • The ability to speak Dutch is an advantage.

This role involves working with financial data and requires flexibility, with additional evening and weekend working hours during month-end and year-end accounting processes.


We're committed to creating an inclusive and diverse work environment and encourage applications from all individuals.


Our competitive salary and award-winning culture are complemented by an excellent benefit package and paid volunteer time off.


Estimated salary: £45,000 - £60,000 per annum.