Disrepair Support Officer
5 days ago
**Disrepair Support Officer Role**
We are seeking a highly organized and detail-oriented Disrepair Support Officer to join our team at Adecco. As a Disrepair Support Officer, you will play a crucial role in supporting the management of Disrepair Claims and ensuring a successful outcome.
Key Responsibilities:
- Manage the Disrepair Mailbox and maintain the Disrepair Database
- Process Disrepair Claims and support the management of Claims to ensure a successful outcome
- Issue and manage orders in the housing management system
- Process supplier invoices and monitor supplier programmes of work and progress of work packages
- Analyze Disrepair data and generate reports to provide actionable insights
- Action point taking for team, supplier, and other meetings
- Liaise and collaborate with Disrepair Manager, Disrepair Surveyors, and Disrepair Support Officers, as well as internal colleagues and external suppliers to deliver an effective and efficient Disrepair service
Requirements:
- Disrepair experience preferred, but not required - training will be provided
- Experience of working in the Social Housing sector would be advantageous
- Excellent communication and customer service skills
- Excellent administration skills
- Ability to work under pressure and meet deadlines and targets
- Proficient in Outlook, Teams, and SharePoint, and, in particular, Excel
What We Offer:
Adecco is an Equal Opportunities Employer and offers a competitive salary and benefits package.
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