Disrepair Support Officer
4 days ago
Job Summary
Adecco is seeking a skilled Disrepair Support Officer to join our team in Croydon. As a Disrepair Support Officer, you will play a crucial role in supporting the management of Disrepair Claims and ensuring a successful outcome.
Key Responsibilities
- Manage the Disrepair Mailbox and maintain the Disrepair Database
- Process Disrepair Claims and support the management of Claims to ensure a successful outcome
- Issue and manage orders in the housing management system
- Process supplier invoices and monitor supplier programmes of work and progress of work packages
- Analyse Disrepair data and generate reports to provide actionable insights
- Action point taking for team, supplier and other meetings
- Liaise and collaborate with Disrepair Manager, Disrepair Surveyors and Disrepair Support Officers as well as internal colleagues and external suppliers to deliver an effective and efficient Disrepair service
Requirements
- Disrepair experience preferred, but not required - training will be provided
- Experience of working in Social Housing sector would be advantageous
- Excellent communication and customer service skills
- Excellent administration skills
- Ability to work under pressure and meet deadlines and targets
- Proficient in Outlook, Teams and SharePoint and, in particular, Excel
- Experience of using housing management systems
What We Offer
Adecco is an Equal Opportunities Employer and offers a competitive salary and benefits package.
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