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Disrepair Supervisor
2 months ago
Job Summary:
Spencer & James is seeking a highly skilled Disrepair Supervisor to oversee reactive repairs within social housing. As a key member of our team, you will be responsible for leading and mentoring a team of operatives, ensuring high-quality work, and managing material costs.
Key Responsibilities:
- Lead and mentor a team of operatives, supporting their development and ensuring staffing levels align with service demands.
- Oversee repairs teams to consistently achieve performance goals, ensuring excellent service delivery and high-quality work.
- Conduct inspections, review inspection reports, analyze key performance indicators, and evaluate customer satisfaction surveys to ensure quality standards are met.
- Effectively manage material costs and ensure all team members follow established processes and procedures.
- Manage work schedules in accordance with company protocols, standards, and Service Level Agreements.
Essential Requirements:
- SSSTS certification
- Proven experience in disrepair supervising
- Strong leadership and mentoring skills
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
