IT Support Specialist
5 days ago
Trackside Technical Support Role
This is an excellent opportunity for a skilled IT professional to take the next step in their career working with a leading Formula 1 team at Franklin Fitch.
This is a perfect opportunity for a Formula 1 enthusiast who is an experienced IT Support Specialist. You will provide exceptional trackside technical support and have excellent customer service skills with experience of working in a fast-paced environment.
You will receive all relevant training to be able to provide a high level of technical support.
Key Requirements
- ITIL Foundation certification
- Customer-focused approach
- Proficiency in Windows 10 / 11 Operating Systems and mobile operating systems
- Microsoft Office365 expertise
- Active Directory and Group Policy management experience
- Good knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, WAN, and LAN
- Understanding of storage systems, performance, and availability monitoring toolsets
- Experience of working under pressure and meeting Service Level Agreements (SLAs)
- Ability to work flexible hours and provide out-of-hours support on a rota basis
Desirable Skills
- Microsoft certifications
- Cisco Certified Network Associate
- Interest in Formula 1 or motorsport
This role offers a unique opportunity to work with a leading Formula 1 team and contribute to the success of Franklin Fitch.
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