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Team Administrator

2 months ago

Leigh, Wigan, United Kingdom Greater Manchester Mental Health Full time
Job Overview

The Clinical Administration Assistant will be responsible for processing referrals in a timely manner, ensuring that all personal identifiable information is recorded accurately and confidentially.

This role requires an individual who can multitask, make calls, answer incoming calls, arrange appointments, and create correspondence. Excellent communication skills are essential, as the post holder will be required to maintain dignity and confidentiality when interacting with clients and carers.

Main Duties of the Job

The Clinical Administration Assistant will be part of a team of administrators providing an administration service to service users, clinicians, and other health professionals.

Key responsibilities include:

  • Processing referrals in a timely manner
  • Ensuring all personal identifiable information is recorded accurately and confidentially
  • Answering incoming calls and arranging appointments
  • Completing general correspondence letters
  • Providing an administrative function to the clinical team
Working for Our Organisation

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 members of staff, who deliver services from more than 160 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford, and the borough of Wigan, as well as a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England, and beyond.

Our people enjoy their work, have opportunities to learn and develop their skills, and are encouraged to generate new ideas that improve care for our service users.

Staff Benefits

We offer a range of benefits, including:

  • Pay enhancements for evening, Saturday, and Sunday work
  • 27 days annual leave plus bank holidays, rising to 29 days after 5 years and 33 days after 10 years
  • Excellent pension scheme
  • Cycle to work scheme
  • Salary sacrifice car scheme
  • Wellbeing programme