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Administrative Support Specialist
2 months ago
Location: South Tees NHS Foundation Trust
Hours: 33.75 Monday to Friday (Flexible)
Job Summary:
We are seeking a highly organized and detail-oriented Receptionist and Administrator to join our team at South Tees NHS Foundation Trust. As a key member of our team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.
Key Responsibilities:
- Greet patients and visitors: Provide a warm and welcoming experience for all patients and visitors attending the outpatient department.
- Respect patient confidentiality: Ensure that patient demographic details are handled with the utmost care and confidentiality.
- Update patient records: Accurately update patient records with new demographic or GP details.
- Manage patient episodes: Ensure that every patient attending or failing to attend the clinic is marked up on the computer system and episodes are closed for those patients who fail to attend.
What You'll Learn:
- NHS roles and responsibilities: Gain an in-depth understanding of the roles and responsibilities involved in working within the NHS.
- System knowledge: Develop knowledge of the systems used to effectively complete your role to the highest standard.
- Teamwork and collaboration: Develop a sense of teamwork and collaboration by working alongside and supporting colleagues from all levels within the organization.
Requirements:
- Experience: Experience in a similar role is essential.
- Communication skills: Excellent communication skills (verbal and written) are required.
- Organization skills: Excellent organization skills are necessary to manage workload and meet deadlines.
- Technical skills: Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) and system knowledge are required.
Benefits:
- Competitive pay rates: Enjoy competitive pay rates with the option to work flexible hours.
- Essential support: Receive essential support 24/7, 365 days a year.
- Multi-locational opportunities: Work across neighboring Trusts and enjoy varied working options to suit your lifestyle.
- Training and development opportunities: Access training and development opportunities to enhance your skills and career.
- Holiday allowance: Build holiday allowance for every shift you work.
- Pension scheme: Enjoy a stakeholder pension scheme available to all employees.
About NHS Professionals:
We specialize in putting people in place to care. Every year, we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts, and a healthier work-life balance, giving more choice and control to our members.
Equal Opportunities:
We are an equal opportunities organization committed to the equal treatment of all current and prospective Bank members and do not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership.