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Service Oriented Operations Manager
2 months ago
The Assistant Manager will work closely with the General Manager, supporting daily operations and maintaining a high standard of service.
Key Responsibilities- Support the General Manager with daily operational tasks
- Verify and manage employee schedules for efficient service
- Foster close communication with customers and staff to drive the business forward
- Maintain daily service reports to track performance and service quality
- Assist with staff issues, ensuring a positive team environment
- Collaborate with the General Manager to uphold and promote the company's values
- Contribute to staff training and development
- Participate in barista and Food & Hygiene training to maintain service quality
- Windsor Great Park membership, including 20% off gifts and free parking
- Access to exclusive Windsor Great Park events and tickets
- Flexible working hours and pension options
- Weekly pay options and potential for a fuel card
- Two complimentary meals daily with unlimited coffee and tea
- Strong communication and interpersonal skills
- Ability to manage and organise schedules efficiently
- Experience in hospitality or restaurant management
- A passion for customer service and creating memorable experiences
- Adaptability and a positive attitude in a fast-paced environment