IT Support Specialist

4 days ago


Newark on Trent, Nottinghamshire, United Kingdom Gleeson Recruitment Ltd Full time
Job Overview

**Job Title:** IT Support Officer

**Job Type:** Full-time

**Industry:** Recruitment

**Company:** Gleeson Recruitment Ltd

**Location:** Hybrid (3 days in office, 2 days remote)

We are seeking an experienced IT Support Officer to join our team at Gleeson Recruitment Ltd. As a key member of our IT department, you will be responsible for providing technical support to our staff and clients.

Key Responsibilities
  • Provide first-line technical support to staff and clients via phone, email, and in-person.
  • Manage and resolve technical issues in a timely and professional manner.
  • Collaborate with the IT team to identify and implement solutions to technical problems.
  • Develop and maintain knowledge of our IT systems and software.
  • Provide training and support to staff on IT-related topics.
Requirements
  • **Technical Skills:** Active Directory, Office 365/Azure, Microsoft Intune, Word, Excel, PowerPoint, and Outlook.
  • **Experience:** Previous experience in an IT Help Desk/Service Desk role.
  • **Customer Service:** Excellent customer service skills, with the ability to communicate effectively with staff and clients.
  • **Problem-Solving:** Strong problem-solving skills, with the ability to analyze and resolve technical issues.
What We Offer
  • **Competitive Salary:** £22,000 - £25,000 per annum.
  • **Hybrid Working:** 3 days in office, 2 days remote.
  • **Opportunities for Growth:** Opportunities for career advancement and professional development.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced IT Support Officer looking for a new challenge, please apply today.


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