Venue Support Team Lead

1 day ago


London, Greater London, United Kingdom Rank Group Full time
Why Join Our Team?

As a Venue Support Team Lead at Redefined Ltd, you will have the opportunity to make a real difference in people's lives by delivering exceptional customer experiences.

We prioritize our customers' needs and well-being, creating a welcoming and engaging atmosphere for all visitors.

About the Role

  • You will work across different areas of the venue, including helping behind the bar and calling bingo.
  • Ensuring every customer feels welcomed and engaged throughout their visit.

What's in it for You?

  • A competitive salary of £11.44 per hour, reflecting your hard work and dedication.
  • A contract that starts from 8 hours and goes up to 35 hours, providing stability and work-life balance.
  • Paid breaks and industry-leading employee rewards platform offering discounts on travel, shopping, dining, and more.
  • 50% discount on food and soft drinks for you and up to three friends.
  • Pension and life assurance for peace of mind.
  • Company sick pay scheme and access to an Employee Assistance Programme and in-venue Mental Health First Aiders.
  • Funded apprenticeships and training for career development.
  • Uniform provided, with a fantastic new design launched in 2024.

Key Skills and Qualifications

  • A friendly, adaptable, and caring personality.
  • Strong communication skills.
  • A customer-focused attitude.
  • Ability to work in a fast-paced environment.
  • Cash handling experience.
  • Experience in hospitality or customer service is beneficial but not required, as training is provided.


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