Senior Stroke Team Manager

3 weeks ago

London, Greater London, United Kingdom University College London Hospitals Full time

Job Overview

This is an exciting opportunity to work with a dynamic team at the National Hospital for Neurology and Neurosurgery, Queen Square division. We are seeking a proactive individual to support the delivery of high-quality stroke services.

The post involves managing a group of administrative coordinators and providing support to the overall smooth running of day-to-day inpatient and outpatient stroke services. This is a fast-paced role with scope to develop leadership and time management skills.

Main Duties of the Job

People Management
Provide daily leadership and management to a team of Administrative Coordinators, addressing informal disciplinary matters, managing performance, and overseeing sickness management.
Assign tasks within the team, considering departmental priorities, and delegate responsibilities appropriately.
Ensure the department is adequately staffed through effective rota management and strategic leave planning.
Conduct annual appraisals, support staff development, and facilitate work-based training for team members.
Lead the induction and continuous development of administrative staff, identifying and addressing training needs.
Play a key role in the recruitment and selection process, including shortlisting, assessments, and interviews.
Foster effective communication within the team by sharing information regularly and providing ongoing feedback.
Welcome and integrate new team members, ensuring they are equipped with the necessary tools and training.
Provide cross-coverage for other administrative roles within the stroke services as required.

Working for Our Organisation

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

  • University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
  • National Hospital for Neurology and Neurosurgery
  • Royal National ENT and Eastman Dental Hospitals
  • University College Hospital Grafton Way Building
  • Royal London Hospital for Integrated Medicine
  • University College Hospital Macmillan Cancer Centre
  • The Hospital for Tropical Diseases
  • University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world-class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

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