Service Desk Analyst – 1st/2nd Line Support Specialist
2 weeks ago
We are seeking a highly skilled Service Desk Analyst to join our team. As a key member of our Infrastructure and Service Desk team, you will be responsible for providing exceptional technical support to our internal customers.
Main Responsibilities:
- Provide first-line technical support and resolve incidents and service requests in a timely and efficient manner.
- Act as the first point of contact for internal customers, providing guidance and support on IT-related queries.
- Maintain accurate records of incidents and service requests using our service management tool.
- Collaborate with the Infrastructure and Service Desk Manager to ensure seamless service delivery.
Requirements:
- Proven experience in a service desk environment, with a strong understanding of IT systems and technologies.
- Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels.
- Ability to work in a fast-paced environment, with a strong attention to detail and problem-solving skills.
About Us:
We are the Stroke Association, a leading charity dedicated to supporting people affected by stroke. Our mission is to rebuild lives after stroke and make a positive impact on the lives of our customers.
Why Join Us:
As a Service Desk Analyst with the Stroke Association, you will have the opportunity to make a real difference in the lives of our customers. You will be part of a dynamic team that is passionate about delivering exceptional service and making a positive impact on the community.
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London, Greater London, United Kingdom Stroke Association Full timeJob Title: Service Desk Analyst – 1st/2nd LineWe are seeking a highly skilled and experienced Service Desk Analyst to join our team. As a Service Desk Analyst, you will be the first point of contact for internal customers, providing technical support and resolving IT incidents and service requests.Key Responsibilities:Provide technical support and...
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London, Greater London, United Kingdom Stroke Association Full timeJob Title: Service Desk Analyst – 1st/2nd LineWe are seeking a highly skilled and experienced Service Desk Analyst to join our team. As a Service Desk Analyst, you will be the first point of contact for internal customers, providing technical support and resolving IT incidents and service requests.Key Responsibilities:Provide technical support and...
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London, Greater London, United Kingdom Stroke Association Full timeService Desk Analyst – 1st/2nd LineWe are seeking a highly skilled and experienced Service Desk Analyst to join our team. As a Service Desk Analyst, you will be the first point of contact for internal customers, providing technical support and resolving IT incidents and service requests.Key Responsibilities:Provide technical support and assistance to...
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London, Greater London, United Kingdom Stroke Association Full timeService Desk Analyst – 1st/2nd LineWe are seeking a highly skilled and experienced Service Desk Analyst to join our team. As a Service Desk Analyst, you will be the first point of contact for internal customers, providing technical support and resolving IT incidents and service requests.Key Responsibilities:Provide technical support and assistance to...
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London, Greater London, United Kingdom Stroke Association Full timeJob Title: Service Desk Analyst – 1st/2nd LineWe are seeking a highly skilled and experienced Service Desk Analyst to join our team. As a Service Desk Analyst, you will be the first point of contact for internal customers, providing technical support and resolving IT incidents and service requests.Key Responsibilities:Provide technical support and...
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London, Greater London, United Kingdom Stroke Association Full timeService Desk Analyst – 1st/2nd LineWe are seeking a highly skilled and experienced Service Desk Analyst to join our team. As a Service Desk Analyst, you will be the first point of contact for internal customers, providing technical support and resolving IT incidents and service requests.Key Responsibilities:Provide technical support and assistance to...
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London, Greater London, United Kingdom Stroke Association Full timeService Desk Analyst – 1st/2nd LineWe are seeking a highly skilled and experienced Service Desk Analyst to join our team. As a Service Desk Analyst, you will be the first point of contact for internal customers, providing technical support and resolving IT incidents and service requests.Key Responsibilities:Provide technical support and assistance to...
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London, Greater London, United Kingdom Stroke Association Full timeJob Title: Service Desk Analyst – 1st/2nd LineWe are seeking a highly skilled and experienced Service Desk Analyst to join our team. As a Service Desk Analyst, you will be the first point of contact for internal customers, providing technical support and resolving IT incidents and service requests.Key Responsibilities:Provide technical support and...
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London, Greater London, United Kingdom Stroke Association Full timeJob Title: Service Desk Analyst – 1st/2nd LineWe are seeking a highly skilled and experienced Service Desk Analyst to join our team. As a Service Desk Analyst, you will be the first point of contact for internal customers, providing technical support and resolving IT incidents and service requests.Key Responsibilities:Provide technical support and...
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London, Greater London, United Kingdom Stroke Association Full timeJob Title: Service Desk Analyst – 1st/2nd LineWe are seeking a highly skilled and experienced Service Desk Analyst to join our team. As a Service Desk Analyst, you will be the first point of contact for internal customers, providing technical support and resolving IT incidents and service requests.Key Responsibilities:Provide technical support and...
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London, Greater London, United Kingdom Stroke Association Full timeService Desk Analyst – 1st/2nd LineWe are seeking a highly skilled and experienced Service Desk Analyst to join our team. As a Service Desk Analyst, you will be the first point of contact for internal customers, providing technical support and resolving IT incidents and service requests.Key Responsibilities:Provide technical support and assistance to...
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London, Greater London, United Kingdom Stroke Association Full timeService Desk Analyst – 1st/2nd LineWe are seeking a highly skilled and experienced Service Desk Analyst to join our team. As a Service Desk Analyst, you will be the first point of contact for internal customers, providing technical support and resolving IT incidents and service requests.Key Responsibilities:Provide technical support and assistance to...
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London, Greater London, United Kingdom Stroke Association Full timeJob Title: Service Desk Analyst – 1st/2nd LineWe are seeking a highly skilled and experienced Service Desk Analyst to join our team. As a Service Desk Analyst, you will be the first point of contact for internal customers, providing technical support and resolving IT incidents and service requests.Key Responsibilities:Provide technical support and...
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London, Greater London, United Kingdom Stroke Association Full timeJob Title: Service Desk Analyst – 1st/2nd LineWe are seeking a highly skilled and experienced Service Desk Analyst to join our team. As a Service Desk Analyst, you will be the first point of contact for internal customers, providing technical support and resolving IT incidents and service requests.Key Responsibilities:Provide technical support and...
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London, Greater London, United Kingdom Stroke Association Full timeJob Title: Service Desk Analyst – 1st/2nd LineWe are seeking a highly skilled and experienced Service Desk Analyst to join our team. As a Service Desk Analyst, you will be the first point of contact for internal customers, providing technical support and resolving IT incidents and service requests.Key Responsibilities:Provide technical support and...
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London, Greater London, United Kingdom Stroke Association Full timeJob Title: Service Desk Analyst – 1st/2nd LineWe are seeking a highly skilled and experienced Service Desk Analyst to join our team. As a Service Desk Analyst, you will be the first point of contact for internal customers, providing technical support and resolving IT incidents and service requests.Key Responsibilities:Provide technical support and...
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