Current jobs related to Service Desk Analyst – 1st/2nd Line Support Specialist - London, Greater London - Stroke Association
-
London, Greater London, United Kingdom Stroke Association Full timeJob Title: Service Desk Analyst – 1st/2nd LineWe are seeking a highly skilled and experienced Service Desk Analyst to join our team. As a Service Desk Analyst, you will be the first point of contact for internal customers, providing technical support and resolving IT incidents and service requests.Key Responsibilities:Provide technical support and...
-
London, Greater London, United Kingdom Stroke Association Full timeJob Title: Service Desk Analyst – 1st/2nd LineWe are seeking a highly skilled and experienced Service Desk Analyst to join our team. As a Service Desk Analyst, you will be the first point of contact for internal customers, providing technical support and resolving IT incidents and service requests.Key Responsibilities:Provide technical support and...
-
London, Greater London, United Kingdom Stroke Association Full timeJob Title: Service Desk Analyst – 1st/2nd LineWe are seeking a highly skilled and experienced Service Desk Analyst to join our team. As a Service Desk Analyst, you will be the first point of contact for internal customers, providing technical support and resolving IT incidents and service requests.Key Responsibilities:Provide technical support and...
-
London, Greater London, United Kingdom Stroke Association Full timeJob Title: Service Desk Analyst – 1st/2nd LineWe are seeking a highly skilled and experienced Service Desk Analyst to join our team. As a Service Desk Analyst, you will be the first point of contact for internal customers, providing technical support and resolving IT incidents and service requests.Key Responsibilities:Provide technical support and...
-
Service Desk Support Specialist
3 weeks ago
London, Greater London, United Kingdom VIQU Limited Full timeService Desk Support SpecialistVIQU Limited is seeking a skilled Service Desk Support Specialist to provide 1st and 2nd Line BAU Support to a large user base.The successful candidate will join a busy team, providing both remote and onsite support, with a requirement to be onsite in Central London 5 days per week.Key Responsibilities:Provide 1st and 2nd Line...
-
Service Desk Support Specialist
1 month ago
London, Greater London, United Kingdom VIQU Limited Full timeService Desk Analyst OpportunityVIQU Limited is seeking a skilled Service Desk Analyst to provide 1st and 2nd Line BAU Support to a large user base. The successful candidate will join a busy team, providing both remote and onsite support.Key Responsibilities:Provide 1st and 2nd Line support on the Service DeskTroubleshoot and resolve hardware & software...
-
Service Desk Support Specialist
4 weeks ago
London, Greater London, United Kingdom VIQU Limited Full timeService Desk Analyst OpportunityVIQU Limited is seeking a skilled Service Desk Analyst to provide 1st and 2nd Line BAU Support to a large user base. The successful candidate will join a busy team, providing both remote and onsite support.Key Responsibilities:Provide 1st and 2nd Line support on the Service DeskTroubleshoot and resolve hardware & software...
-
Service Desk Support Specialist
3 weeks ago
London, Greater London, United Kingdom VIQU Limited Full timeService Desk Analyst Role OverviewVIQU Limited is seeking a skilled Service Desk Analyst to provide 1st and 2nd Line BAU Support to a large user base. The successful candidate will join a busy team, providing both remote and onsite support.Key Responsibilities:Provide 1st and 2nd Line support on the Service DeskTroubleshoot and solve hardware & software...
-
Service Desk Support Specialist
3 weeks ago
London, Greater London, United Kingdom VIQU Limited Full timeService Desk Analyst Role OverviewVIQU Limited is seeking a skilled Service Desk Analyst to provide 1st and 2nd Line BAU Support to a large user base. The successful candidate will join a busy team, working remotely and onsite in Central London.Key Responsibilities:Provide 1st and 2nd Line support on the Service DeskTroubleshoot and solve hardware & software...
-
Service Desk Support Specialist
3 weeks ago
London, Greater London, United Kingdom VIQU Limited Full timeService Desk Analyst RoleVIQU Limited is seeking a skilled Service Desk Analyst to provide 1st and 2nd Line BAU Support to a large user base. The successful candidate will join a busy team, providing both remote and onsite support.Please note that this role requires onsite presence in Central London 5 days a week.Key Responsibilities:Provide 1st and 2nd Line...
-
Service Desk Support Specialist
4 weeks ago
London, Greater London, United Kingdom VIQU Limited Full timeService Desk Analyst OpportunityVIQU Limited is seeking a skilled Service Desk Analyst to provide 1st and 2nd Line BAU Support to a large user base. The successful candidate will join a busy team, working remotely and onsite in Central London.Key Responsibilities:Provide 1st and 2nd Line support on the Service DeskTroubleshoot and resolve hardware and...
-
Service Desk Support Specialist
4 weeks ago
London, Greater London, United Kingdom VIQU Limited Full timeService Desk Analyst OpportunityVIQU Limited is seeking a skilled Service Desk Analyst to provide 1st and 2nd Line BAU Support to a large user base. The successful candidate will join a busy team, working remotely and onsite in Central London.Key Responsibilities:Provide 1st and 2nd Line support on the Service DeskTroubleshoot and resolve hardware and...
-
IT Service Desk Analyst
4 weeks ago
London, Greater London, United Kingdom GLL Full timeJob Title: 2nd Line Service Desk AnalystGLL is seeking a talented and experienced 2nd Line Service Desk Analyst to join our customer support services desk. In this role, you will be responsible for providing advanced technical support, troubleshooting complex issues, and ensuring seamless IT operations supporting 1st Line Service Desk Agents & Analyst.Key...
-
IT Service Desk Analyst
4 weeks ago
London, Greater London, United Kingdom GLL Full timeJob Title: 2nd Line Service Desk AnalystGLL is seeking a talented and experienced 2nd Line Service Desk Analyst to join our customer support services desk. In this role, you will be responsible for providing advanced technical support, troubleshooting complex issues, and ensuring seamless IT operations supporting 1st Line Service Desk Agents & Analyst.Key...
-
Service Desk Operations Specialist
6 days ago
London, Greater London, United Kingdom VIQU Limited Full timeRole OverviewWe are seeking a skilled Service Desk Analyst to provide 1st and 2nd Line BAU Support for our client in Central London.
-
London, Greater London, United Kingdom Stroke Association Full timeWe are seeking a highly skilled Service Desk Analyst to join our team. As a key member of our Infrastructure and Service Desk team, you will be responsible for providing technical support and resolving IT incidents and service requests.Main Responsibilities:Provide first-line technical support to internal customers via phone, email, and in-person.Log and...
-
London, Greater London, United Kingdom Stroke Association Full timeWe are seeking a highly skilled and flexible Service Desk Analyst to join our team. As a key member of our Infrastructure and Service Desk team, you will be responsible for providing technical support and resolving IT incidents and service requests.Main Responsibilities:Provide first-line technical support and resolve IT incidents and service requests.Act as...
-
1st Line Support Specialist
4 weeks ago
London, Greater London, United Kingdom Radius Full timeJob Title: 1st/2nd Line Service Desk EngineerRadius is seeking a skilled IT professional to join our team as a 1st/2nd Line Service Desk Engineer. This role offers career progression and is based in Holborn, London.Key Responsibilities:Provide first- and second-line support for IT-related issues, including troubleshooting and resolving problems with...
-
2nd Line Technical Support Specialist
4 weeks ago
London, Greater London, United Kingdom InfraView Ltd Full timeOpportunity to work with a leading Solution Provider for one of their key clients. As a 2nd Line Support Engineer, you will be based in the office, working on deskside and remote worker tickets. You must have experience supporting Microsoft technologies, including O365, Teams, Sharepoint, and Onedrive. Key Skills: Proven experience at 2nd LineO365 / Teams /...
-
London, Greater London, United Kingdom Stroke Association Full timeWe are seeking a highly skilled Service Desk Analyst to join our team. As a key member of our Infrastructure and Service Desk team, you will be responsible for providing exceptional technical support to our internal customers.Main Responsibilities:Provide first-line technical support and resolve incidents and service requests in a timely and efficient...
Service Desk Analyst – 1st/2nd Line Support Specialist
2 months ago
We are seeking a highly skilled and experienced Service Desk Analyst to join our team. As a Service Desk Analyst, you will be the first point of contact for internal customers, providing technical support and resolving IT incidents and service requests.
Key Responsibilities:- Provide technical support and assistance to internal customers via phone, email, and in-person.
- Log and resolve IT incidents and service requests in a timely and efficient manner.
- Collaborate with the Infrastructure and Service Desk Manager to ensure effective service delivery.
- Maintain accurate records of incidents and service requests.
- Participate in continuous improvement initiatives to enhance service delivery and customer satisfaction.
- Proven experience in a service desk or technical support role.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving and analytical skills.
- Knowledge of Microsoft technologies and software applications.
The Stroke Association is a leading charity that provides specialist support, funds critical research, and campaigns to improve the lives of people affected by stroke. We are committed to building a diverse and inclusive team that reflects the communities we serve.
We are an equal opportunities employer and welcome applications from all backgrounds. We are particularly interested in hearing from individuals with lived experience of stroke and those from under-represented communities.
Join us in our mission to rebuild lives after stroke and make a real difference to people's lives.
