Customer Service Representative

2 months ago


Redditch, Worcestershire, United Kingdom Stonegate Group Full time

Job Summary

We are seeking a skilled and enthusiastic Bar Team Member to join our team at Stonegate Group. As a Bar Team Member, you will be responsible for delivering exceptional customer service and ensuring a great experience for our guests.

Key Responsibilities

  • Welcome and engage every guest, ensuring a warm and welcoming atmosphere.
  • Prepare and serve high-quality food and drink, meeting the standards of our brand.
  • Make recommendations to elevate guest experiences and increase sales.
  • Maintain a clean and safe environment for guests and colleagues.

Requirements

  • Be at least 18 years old, as this role involves the sale of alcohol.
  • Have excellent communication and interpersonal skills.
  • Be able to work in a fast-paced environment and multitask effectively.

What We Offer

  • Flexible working arrangements to suit your needs.
  • VIP entry to our pubs and bars.
  • 25% off food and drink for you and your friends in over 800 sites.
  • Early access to your earned wages.
  • Opportunities for career development and growth within the company.

About Us

Stonegate Group is a leading operator of pubs, bars, and late-night venues in the United Kingdom. Our brands are diverse and well-known, including names like Slug & Lettuce, Be At One, and Popworld. We are committed to providing exceptional customer service and creating a great experience for our guests.



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