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Customer Service Representative

2 months ago

Redditch, Worcestershire, United Kingdom Boots Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Skincare Advisor, you will be responsible for providing exceptional customer service and promoting our range of skincare products.

Key Responsibilities
  • Build strong relationships with customers and colleagues
  • Provide personalized consultations and skin services
  • Meet sales targets and promote in-store offers and promotions
  • Complete our award-winning 12-month Skin School development program
  • Ensure the counter is beautifully presented to showcase our products
Requirements
  • Welcome each customer with empathy and understanding
  • Enjoy meeting sales targets and contributing to team performance
  • Love to learn and stay up-to-date with the latest skincare trends
  • Be comfortable working independently and as part of a team
  • Desire to be a proud brand ambassador and help customers find the best products for their needs
Benefits
  • Liz Earle Employee discount of up to 75%
  • Store discount (e.g., Boots or John Lewis)
  • Monthly Liz Earle Goody Box
  • Discretionary team bonus scheme
  • Become a certified skin expert with our CIBTAC certification
  • Generous holiday allowance that increases with length of service
  • Personal Pension Scheme