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Magento Support Specialist

2 months ago

Wolverhampton, Wolverhampton, United Kingdom Poolhall Recruitment Ltd Full time

Poolhall Recruitment Ltd is seeking a skilled Magento Support Specialist to join their team in the Wolverhampton area. As a remote support specialist, you will be responsible for providing exceptional support via ticket desk, addressing ongoing technical issues and ensuring client satisfaction.

The successful candidate will have the opportunity to work with a fantastic digital marketing agency that specializes in web development, e-commerce, and Magento. They are looking for someone who can troubleshoot issues, conduct solution research, and perform QA testing.

This role involves working closely with the development and marketing team to deliver top-notch support and solutions. You will manage customer accounts, onboard new clients, and generate monthly reports.

We estimate the salary for this position to be around £35,000-£45,000 per annum, depending on experience.

To be successful in this role, you should have excellent communication and problem-solving skills, as well as the ability to work independently and as part of a team. If you're passionate about technology and have a strong understanding of Magento, we'd love to hear from you.