Key Holder
4 weeks ago
At Ole and Steen UK, we are seeking a skilled Team Member to join our team. As a Team Member, you will be responsible for providing exceptional customer service, ensuring a warm and welcoming experience for our guests.
Responsibilities:
- Ensure all guests feel welcome and valued by providing a warm greeting and farewell.
- ·Share your knowledge of our menu with guests, helping them make informed decisions.
- Enter orders accurately onto the till system.
- Process payments efficiently and accurately, ensuring correct change is provided.
- Handle monies securely and reconcile transactions at the end of your shift.
- Be accountable for stock levels, reporting any shortages to the manager.
- Maintain a clean and tidy workspace, adhering to our high standards.
- Inspect public areas, ensuring soap, toilet tissue, and paper towels are always available.
- Adhere to our cleaning schedule, completing daily tasks efficiently and effectively.
- Report any equipment malfunctions to the Manager immediately.
- Ensure your appearance, uniform, timekeeping, and behavior meet our standards.
- Contribute to a clean and safe kitchen environment, adhering to our food safety and health and safety standards.
- Prepare and assemble food as required.
- Contribute to a clean and safe kitchen environment, adhering to our food safety and health and safety standards.
- Ensure your appearance, uniform, timekeeping, and behavior meet our standards.
- Report any equipment malfunctions to the Manager immediately.
- Adhere to our cleaning schedule, completing daily tasks efficiently and effectively.
- Inspect public areas, ensuring soap, toilet tissue, and paper towels are always available.
- Maintain a clean and tidy workspace, adhering to our high standards.
- Be accountable for stock levels, reporting any shortages to the manager.
- Handle monies securely and reconcile transactions at the end of your shift.
- Process payments efficiently and accurately, ensuring correct change is provided.
- Enter orders accurately onto the till system.
- ·Share your knowledge of our menu with guests, helping them make informed decisions.
Benefits:
- Competitive hourly rate starting at £11.50, increasing to £11.80 after 3 months.
- Enjoy 50% discount on food and drinks at Ole and Steen locations, including friends and family.
- Relish free meals while working, plus unlimited hot drinks.
- Receive uniforms provided.
- Accrue 28 days of holiday time.
- Work flexible hours, with full-time or part-time options and permanent or temporary contracts.
- Participate in a referral incentive scheme, earning up to £1000.
- Access a GP Helpline.
- Participate in a referral incentive scheme, earning up to £1000.
- Work flexible hours, with full-time or part-time options and permanent or temporary contracts.
- Accrue 28 days of holiday time.
- Receive uniforms provided.
- Relish free meals while working, plus unlimited hot drinks.
- Enjoy 50% discount on food and drinks at Ole and Steen locations, including friends and family.
Your Skills:
- Deliver exceptional customer service, engaging with diverse clientele.
- Excellent communication and interpersonal skills.
- Ability to work efficiently in a fast-paced environment, handling multiple tasks simultaneously.
- Attention to detail.
- Capacity to stand for extended periods.
- Manual dexterity to operate coffee equipment and handle hot beverages safely.
- Tolerance for working in a noisy and fast-paced environment.
- Manual dexterity to operate coffee equipment and handle hot beverages safely.
- Capacity to stand for extended periods.
- Attention to detail.
- Ability to work efficiently in a fast-paced environment, handling multiple tasks simultaneously.
- Excellent communication and interpersonal skills.
Our Process:
- Initial Online Questionnaire
- Phone Interview
- Trial Shift
- Job Offer
- Trial Shift
- Phone Interview
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