Retail Sales Key Holder Role
2 weeks ago
We are seeking a highly motivated Sales Associate to join our team at Belstaff in Bluewater Shopping Centre. As a Sales Key Holder, you will be responsible for maximising revenue through the sale of Belstaff products while providing exceptional customer service.
This is a fantastic opportunity to work with a functional clothing brand that has a rich history of innovation and collaboration. Our products are designed to move people forward, and we're looking for someone who shares this vision and can help us achieve our goals.
The ideal candidate will have a strong commercial awareness and a passion for sales. They will be able to build relationships with clients, anticipate their needs, and provide them with the best products and services to suit their requirements.
In this role, you will also be responsible for:
- Maintaining excellent standards throughout the store
- Greeting and helping clients
- Assisting and anticipating clients on the best products to suit their needs
- Cross-selling across all product offers in-store
- Confidentially and professionally answering questions and queries from clients
- Delivering after-sales services efficiently
- Being up-to-date on local events and current affairs to promote conversation with clients
- Developing good internal customer service with other Belstaff stores and Head Office
- Professionally handling customer complaints and issues
We estimate that the salary for this role will be around £30,000 - £40,000 per annum, depending on experience. We offer a competitive benefits package, including opportunities for career development and a chance to work with a dynamic and innovative brand.
If you're a motivated and ambitious individual who is passionate about sales and customer service, we'd love to hear from you.
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