Key Holder, Steve Madden, White City

4 weeks ago


London, Greater London, United Kingdom Kurt Geiger Full time

Key Responsibilities

We are seeking a highly skilled and motivated Key Holder to support our Sales and Service team at Steve Madden, White City.

Key Responsibilities

  • Customer Service Excellence
    • Deliver exceptional customer service, ensuring a high level of customer satisfaction at all times.
  • Stock Management
    • Effectively manage stock, ensuring the back of house is maintained to the highest standards.
  • Sales and Service Support
    • Support the Sales and Service team in achieving company sales targets and operational goals.
  • Personal Presentation and Store Visuals
    • Be a role model for the Kurt Geiger brand, maintaining high personal presentation standards and store visuals.

Requirements

To be successful in this role, you must embody the Kurt Geiger DNA, being customer focused, brand focused, SHINE driven and inclusive.

Requirements

  • Previous Experience
    • Previous experience in a similar role, with a proven track record of delivering excellent customer service and sales results.
  • Customer Service Ambassador
    • Be a customer service ambassador, with a passion for delivering exceptional customer experiences and working to KPIs.

Benefits

As a Key Holder at Steve Madden, you will enjoy a competitive basic salary, generous commission structure and enviable discounts.


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