Customer Service Representative

2 days ago


Dronfield, Derbyshire, United Kingdom Elizabeth Michael Associates Full time
Customer Service / Office Administrator

We are seeking a highly skilled and experienced Customer Service / Office Administrator to join our team at Elizabeth Michael Associates. As a key member of our team, you will play a crucial role in ensuring the efficient handling and resolving of incoming calls.

Key Responsibilities:
  • Handle incoming calls for diverse clients, efficiently managing and responding to inbound calls from a broad spectrum of clients.
  • Ensure a professional and tailored approach for each interaction, providing excellent customer service skills.
  • Record detailed and accurate messages to capture caller information, ensuring all necessary details are logged for effective follow-up.
  • Schedule and book appointments, coordinating and managing appointment bookings on behalf of clients.
  • Perform precise and timely data entry, recording essential information from calls, appointments, and client communications into relevant systems or databases.
  • Provide a wide range of administrative duties, including document management, filing, updating records, and assisting with additional tasks to support smooth office operations.
  • Manage live chat interactions, engaging with customers and clients through live chat platforms, providing prompt and informative responses, addressing queries, and escalating issues when necessary.
Requirements:
  • Good interpersonal and communication skills.
  • Excellent telephone manner.
  • Ability to deliver tasks to tight deadlines.
  • Ability to complete admin tasks accurately and follow instructions.
  • Confidence and ability to establish effective working relationships both internally and externally.
  • Ability to work on own initiative.
  • Ability to multi-task in a fast-paced high-volume environment.
  • Ability to work in a pressurised environment.

Working Hours: Monday - Friday, 37.5 hours per week.

Salary: £11.44 per hour.

Location: S18 - Sheffield.

Start Date: Starting ASAP.



  • Dronfield, Derbyshire, United Kingdom Elizabeth Michael Associates Full time

    Job Summary:We are seeking a highly skilled and experienced Customer Service Representative to join our team at Elizabeth Michael Associates. As a Customer Service Representative, you will play a crucial role in ensuring the efficient handling and resolving of incoming calls.Key Responsibilities:Customer Service: Handle incoming calls for diverse clients,...


  • Dronfield, Derbyshire, United Kingdom Elizabeth Michael Associates Full time

    Job Summary:We are seeking a highly skilled and experienced Customer Service Representative to join our team at Elizabeth Michael Associates. As a Customer Service Representative, you will play a crucial role in ensuring the efficient handling and resolving of incoming calls.Key Responsibilities:Customer Service: Handle incoming calls for diverse clients,...


  • Dronfield, Derbyshire, United Kingdom Elizabeth Michael Associates Full time

    Job Summary:We are seeking a highly skilled and experienced Customer Service Representative to join our team at Elizabeth Michael Associates. As a Customer Service Representative, you will play a crucial role in ensuring the efficient handling and resolving of incoming calls.Key Responsibilities:Handle incoming calls for diverse clients, efficiently managing...


  • Dronfield, Derbyshire, United Kingdom Elizabeth Michael Associates Full time

    Job Summary:We are seeking a highly skilled and experienced Customer Service Representative to join our team at Elizabeth Michael Associates. As a Customer Service Representative, you will play a crucial role in ensuring the efficient handling and resolving of incoming calls.Key Responsibilities:Handle incoming calls for diverse clients, efficiently managing...


  • Dronfield, Derbyshire, United Kingdom Elizabeth Michael Associates Full time

    Job Summary:We are seeking a highly skilled and experienced Customer Service Representative to join our team at Elizabeth Michael Associates. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Customer Service: Handle incoming calls and provide timely...


  • Dronfield, Derbyshire, United Kingdom Elizabeth Michael Associates Full time

    Job Summary:We are seeking a highly skilled and experienced Customer Service Representative to join our team at Elizabeth Michael Associates. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Customer Service: Handle incoming calls and provide timely...


  • Dronfield, Derbyshire, United Kingdom Elizabeth Michael Associates Full time

    Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Elizabeth Michael Associates. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Customer Service: Handle incoming calls from...


  • Dronfield, Derbyshire, United Kingdom Elizabeth Michael Associates Full time

    Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Elizabeth Michael Associates. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Customer Service: Handle incoming calls from...


  • Dronfield, Derbyshire, United Kingdom The Recruitment Group Full time

    Job Title: Customer Export RepresentativeLocation: GlobalWorking Hours: Monday to Friday - Flexible hoursSalary: Up to £29KThe Customer Export Representative will be responsible for managing shipping and export processes for a global customer base. The role involves responding to customer inquiries, ensuring efficient export administration, and complying...


  • Dronfield, Derbyshire, United Kingdom The Recruitment Group Full time

    Job Title: Customer Export RepresentativeLocation: GlobalWorking Hours: Monday to Friday - Flexible hoursSalary: Up to £29KThe Customer Export Representative will be responsible for managing shipping and export processes for a global customer base. The role involves responding to customer inquiries, ensuring efficient export administration, and complying...


  • Dronfield, Derbyshire, United Kingdom AMETEK Full time

    About AMETEKAMETEK Land, a leading provider of advanced instruments for the aerospace, power, process, and industrial markets, is seeking a highly skilled Customer Export Representative to join its team.Job Summary:The Customer Export Representative will be responsible for the management of shipping and export processes for a global customer base within a...


  • Dronfield, Derbyshire, United Kingdom AMETEK Full time

    About AMETEKAMETEK Land, a leading provider of advanced instruments for the aerospace, power, process, and industrial markets, is seeking a highly skilled Customer Export Representative to join its team.Job Summary:The Customer Export Representative will be responsible for the management of shipping and export processes for a global customer base within a...


  • Dronfield, Derbyshire, United Kingdom AMETEK Full time

    About AMETEK LandAMETEK Land is a world leader in infrared temperature measurement, combustion efficiency, and environmental emissions monitoring systems. Our solutions are used by a global customer base in various applications, including steel, aluminum, and glass manufacturing, power generation, and the petrochemical industry.About AMETEKAMETEK Land is...


  • Dronfield, Derbyshire, United Kingdom AMETEK Full time

    About AMETEK LandAMETEK Land is a world leader in infrared temperature measurement, combustion efficiency, and environmental emissions monitoring systems. Our solutions are used by a global customer base in various applications, including steel, aluminum, and glass manufacturing, power generation, and the petrochemical industry.About AMETEKAMETEK Land is...


  • Dronfield, Derbyshire, United Kingdom Elizabeth Michael Associates Full time

    Customer Service / Office Administrator - Temporary to PermanentWe are currently supporting our client who is seeking a Temporary to Permanent Customer Service / Administrator to join their existing team.Key Responsibilities:Handle incoming calls for diverse clients, efficiently managing and responding to inbound calls from a broad spectrum of clients.Ensure...


  • Dronfield, Derbyshire, United Kingdom Elizabeth Michael Associates Full time

    Customer Service / Office Administrator - Temporary to PermanentWe are currently supporting our client who is seeking a Temporary to Permanent Customer Service / Administrator to join their existing team.Key Responsibilities:Handle incoming calls for diverse clients, efficiently managing and responding to inbound calls from a broad spectrum of clients.Ensure...


  • Dronfield, Derbyshire, United Kingdom Elizabeth Michael Associates Full time

    Customer Service / Office Admin - Temp to PermWe are seeking a highly skilled and experienced Customer Service / Office Administrator to join our client's existing team on a temporary to permanent basis.Key Responsibilities:Handle incoming calls from diverse clients, ensuring a professional and tailored approach for each interaction.Record detailed and...


  • Dronfield, Derbyshire, United Kingdom Elizabeth Michael Associates Full time

    Customer Service / Office Admin - Temp to PermWe are seeking a highly skilled and experienced Customer Service / Office Administrator to join our client's existing team on a temporary to permanent basis.Key Responsibilities:Handle incoming calls from diverse clients, ensuring a professional and tailored approach for each interaction.Record detailed and...


  • Dronfield, Derbyshire, United Kingdom Elizabeth Michael Associates Full time

    Customer Service / Admin - Temp to PermWe are seeking a highly skilled and experienced Customer Service / Administrator to join our team on a temporary to permanent basis.Key Responsibilities:Handle incoming calls from diverse clients with a professional and tailored approach.Record detailed and accurate messages to capture caller information and ensure...


  • Dronfield, Derbyshire, United Kingdom Elizabeth Michael Associates Full time

    Customer Service / Admin - Temp to PermWe are seeking a highly skilled and experienced Customer Service / Administrator to join our team on a temporary to permanent basis.Key Responsibilities:Handle incoming calls from diverse clients with a professional and tailored approach.Record detailed and accurate messages to capture caller information and ensure...