Technical Support Specialist
2 weeks ago
At Littlefish, we're dedicated to delivering exceptional service and solutions to our clients. Our team is passionate about creating a positive impact and making a real difference in the world.
">Job Description
We're seeking an experienced Onsite IT Support Specialist to join our growing Service Delivery team. As a key member of our team, you will be responsible for providing technical support to our clients on a dedicated basis, covering desktop/laptop/printer/application issues and installations, as well as basic network/server troubleshooting and administration.
">Key Responsibilities
- Provide effective onsite technical support to clients
- Communicate effectively with clients and manage technical queries in line with company standards and SLAs
">Requirements
To be successful in this role, you'll need:
">
- Previous experience in an IT support role
- Understanding of basic networking concepts
- Ability to demonstrate IT-related problem-solving skills
- Working knowledge of IT infrastructure support across various technologies, including Office 365, Exchange, Windows 10 & 11, Active Directory, Azure, and iOS
- Experience with deployment technologies such as Intune
- Mobile phone support for iPhone/iPads
- VIP support experience
- Meeting room hardware
">Benefits
- 25 days annual leave (plus Bank Holidays)
- Purchase and sale of annual leave scheme
- Healthcare cash plan
- Internal training academy
- Referral bonus scheme
">Salary
The salary for this position is up to £30,000 per annum, depending on experience.
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