Senior Technical Support Specialist

3 weeks ago


Abingdon, Oxfordshire, United Kingdom Littlefish Full time

**Company Overview**

At Littlefish, we're committed to delivering exceptional service to our clients. As an Onsite Engineer, you'll play a vital role in providing technical support and ensuring the smooth operation of our customers' desktop and laptop systems.

 

**Salary:** Up to £30,000 per annum, commensurate with experience.

 

Job Description:

We're seeking a skilled and experienced Onsite Engineer to join our Service Delivery team. As a key member of our team, you'll be responsible for providing effective onsite technical support to our clients, including desktop/laptop/printer/application issues and installations, as well as basic network/server troubleshooting and administration.

 

Required Skills and Qualifications:

  • Previous experience of working in an IT support role
  • Understanding of basic networking
  • Ability to demonstrate IT related problem-solving skills
  • Working knowledge of IT infrastructure support working across a range of up-to-date technologies including: Desktop/laptop/printer hardware Office 365 Exchange Windows 10 &11 Active Directory, Azure and iOS Deployment technologies such as Intune
  • Mobile phone support iPhone/ipads VIP support experience Meeting room hardware

 

Benefits:

  • 25 days annual leave (plus Bank Holidays)
  • Purchase and sale of annual leave scheme
  • Healthcare cash plan
  • This will give you access to online GP appointments, 24/7 access to qualified counsellors and cash back against a range of general healthcare, i.e., Dental, Optical, Physio, plus much more
  • Internal training academy where you can increase your earning potential by up to £4500
  • Referral bonus scheme of £1000 and much more

 

Life at Littlefish:

Our company values shape who we are as a business, what we stand for and how we work. We look for people with a 'can-do' attitude, who are passionate about delivering exceptional service and making a tangible difference. If you share these values, we'd love to hear from you.



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