Cloud Software Technical Specialist
16 hours ago
We are Preservica, a world-leader in digital preservation technology. Our award-winning software is used by leading businesses, archives, libraries, museums, and government organizations across the globe.
About the RoleAs a Cloud Software Technical Specialist at Preservica, you will play a critical role in supporting all aspects of system use. This includes complex problem-solving, issue replication, relationship management, and communicating with all levels of technical ability both internally and externally.
Responsibilities:- Proven working experience in enterprise technical support or as a technical engineer in a cloud-based SaaS environment.
- Experience supporting cloud-based applications.
- An understanding of web-based / Java application technologies (Apache, Tomcat, http(s), web services).
- Experience with network technologies and their troubleshooting.
- Experience with databases, APIs, and basic scripting languages (e.g., Python, SQL).
- Exposure to M365/SharePoint admin functions.
- XML experience would be desirable.
In return for your hard work and dedication, we offer a competitive salary of $85,000 per year, a comprehensive benefits package, and great future prospects in a fast-growing market sector.
You will also have access to tailored career development based on your aspirations, including an annual training allowance that can be used to learn new technologies, develop soft skills, or earn recognized professional qualifications.
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