Customer Service Representative

2 weeks ago


Gloucester, Gloucestershire, United Kingdom Tenpin Ltd Full time
Customer Service Assistant Role

About the Role

We are looking for a Customer Service Assistant to join our team at Tenpin Ltd. As a Customer Service Assistant, you will be responsible for delivering an outstanding experience for our customers.

Your key responsibilities will include:

  • Booking customers in at reception
  • Being a point of contact for customer questions
  • Being alert to sales opportunities
  • Hosting individuals and parties
  • Keeping the centre clean and tidy
  • Preparing and serving food and drinks

What We Are Looking For

We are looking for someone who is confident, energetic, and has a positive attitude. You will need to be able to work efficiently, show initiative, and be friendly. Exceptional customer service will be at the heart of your role.

Benefits

As a Customer Service Assistant at Tenpin Ltd, you will receive a range of benefits, including:

  • Tenpin Treats - Retailer discounts, Smart Tech, and Best Doctors
  • Free Bowling for family and friends
  • Free Food (when working 6 hours or more)
  • Enhanced Maternity, Paternity, Adoption leave
  • Medicash Health Care Cash Back Scheme
  • Employee Assistance Programme
  • Free counselling
  • Life assurance - 2 x annual salary
  • Long Service Awards
  • Recommend a Friend Scheme
  • On the Spot Rewards

Career Development

If you are looking for career development, then Tenpin Ltd is a great place to start. We continually strive to develop our network of impressive and highly successful sites, and recognise great people contribute to great success. Most of our managers joined us as a Team Member and have progressed into management or senior roles.



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