Customer Service Representative

4 weeks ago


Gloucester, Gloucestershire, United Kingdom Tesco Full time

About the Role

We are seeking a skilled and enthusiastic Customer Service Representative to join our team at Tesco. As a key member of our store team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.

Key Responsibilities

  • Provide outstanding customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction.
  • Develop a deep understanding of our products and services, providing expert advice to customers.
  • Contribute to a positive and inclusive store environment, promoting a culture of respect and teamwork.
  • Participate in seasonal, community, and charity events, enhancing the shopping experience for our customers.

What We Offer

  • A competitive hourly rate, with opportunities for pay increases and additional payments based on location and skills.
  • A minimum of 16 guaranteed hours per week, with opportunities to work additional hours and flexible scheduling.
  • A range of benefits, including holiday pay, flexible working, and access to free wellbeing services.
  • Uniform and equipment provided, with opportunities for career progression and professional development.


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