Personalized Guest Experience Specialist

3 weeks ago


Girvan, South Ayrshire, United Kingdom Turnberry Resort, Scotland Full time
Luxury Reservation Role

We are seeking an experienced Reservation Agent to join our team at Turnberry Resort in Scotland. As a key member of our reservations department, you will be responsible for delivering exceptional customer service and providing personalized experiences for our guests.

Key Responsibilities:
  • Manage reservations and room allocations efficiently and effectively.
  • Provide detailed information about our resort facilities and services.
  • Collaborate with colleagues to ensure seamless guest experiences.
  • Contribute to ongoing process improvements.

Salary and Benefits

£28,000 - £32,000 per annum (dependent on experience)


Requirements
  • Previous experience in hospitality or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.


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