Personalized Guest Experience Specialist
3 weeks ago
We are seeking an experienced Reservation Agent to join our team at Turnberry Resort in Scotland. As a key member of our reservations department, you will be responsible for delivering exceptional customer service and providing personalized experiences for our guests.
Key Responsibilities:
- Manage reservations and room allocations efficiently and effectively.
- Provide detailed information about our resort facilities and services.
- Collaborate with colleagues to ensure seamless guest experiences.
- Contribute to ongoing process improvements.
Salary and Benefits
£28,000 - £32,000 per annum (dependent on experience)
Requirements
- Previous experience in hospitality or a related field.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
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