Food and Beverage Service Professional
4 weeks ago
We are seeking a skilled and enthusiastic Food and Beverage Operative to join our team at Doubletree by Hilton Southampton.
Key Responsibilities:
- Deliver exceptional customer service to guests in a friendly and efficient manner.
- Work effectively as part of a team to ensure seamless service delivery in the bar, restaurant, breakfast, room service, and conference and events areas.
- Communicate effectively with the kitchen and guests to ensure a smooth and memorable experience.
- Respond promptly and effectively to customer requests and queries.
- Deal with guest complaints in a friendly and efficient manner, always ensuring guest satisfaction.
Requirements:
- Passionate and willing to learn with a positive attitude and excellent communication skills.
- Ability to work morning, afternoon, evening, and weekends, and to multitask and work under pressure.
- Good command of the English language to enable effective communication with the team.
- Good grooming standards and ability to work in a fast-paced environment.
About Us:
Doubletree by Hilton Southampton is a modern hotel located just outside the city centre, offering easy access to plenty of activities. Our hotel features modern decor throughout and is nestled among a woodland backdrop, providing wonderful views and photo opportunities for weddings and special events.
We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, and we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.
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