Food and Beverage Team Lead
4 weeks ago
Food and Beverage Supervisor Role
We are seeking a skilled Food and Beverage Supervisor to join our team at Doubletree by Hilton Southampton. As a Food and Beverage Supervisor, you will be responsible for leading the team and ensuring the smooth operation of the department.
Key Responsibilities:
- Lead the team by example and motivate them to deliver exceptional customer service.
- Assist the Management team in the smooth operation of the department.
- Support and deliver training to team members, actively developing their skills and knowledge.
- Ensure that all customer requests and queries are responded to promptly and effectively.
- Deal with guest complaints in a friendly and efficient manner, always ensuring guest satisfaction.
- Work and cooperate with colleagues to enhance the guest experience.
- Continually develop new knowledge and skills to ensure best practice service delivery.
- Ensure the department is always prepared for business and forthcoming days service.
- Communicate and cooperate with all colleagues in all departments.
- Ensure a high standard of personal hygiene and personal presentation throughout the team.
- Ensure all Health & Safety /Food safety compliance are adhered to.
About Us:
Doubletree by Hilton Southampton is a modern hotel located just outside the city centre, minutes from the M3 and M27 motorways. We offer easy access to plenty of activities, including cruises from Southampton docks, Paultons Park, and Marwell Zoo. Our hotel features modern decor throughout, with a 24-hour fitness center and a restaurant, Bracken Place, offering a garden view.
What We Offer:
- A competitive salary and benefits package.
- The opportunity to work in a dynamic and fast-paced environment.
- A comprehensive training program to develop your skills and knowledge.
- A supportive team environment with opportunities for career progression.
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