Food and Beverage Team Member
4 weeks ago
Job Opportunity: We are seeking a skilled and enthusiastic Food and Beverage Operative to join our team at Doubletree by Hilton Southampton.
About the Role:
The successful candidate will be responsible for delivering exceptional customer service in a fast-paced food and beverage environment. This will involve working in various outlets, including the bar, restaurant, breakfast area, room service, and conference and events spaces.
Key Responsibilities:
- Welcome guests in a polite and friendly manner, consistently demonstrating great customer service.
- Have a visible presence within your working area, ensuring that all customer requests and queries are responded to promptly and effectively.
- Deal with guest complaints and react in a friendly and efficient manner, always ensuring guest satisfaction.
- Have a good insight knowledge of hotel and the hotel's products.
What We Offer:
As a Food and Beverage Operative at Doubletree by Hilton Southampton, you will have the opportunity to work in a dynamic and supportive team environment. You will also receive excellent training and development opportunities to help you grow and succeed in your career.
Requirements:
- Passionate and willingness to learn.
- Positive attitude and someone who makes our guests smile.
- Genuinely friendly and caring.
- Enjoys working as part of a team.
- Ambitious and hard working.
- Good organisational / time management skills.
- Resilient, creativity, able multitask and can work under pressure.
- Good command of English language to enable communication with the team.
- Good communication and excellent grooming standards.
- Ability to work morning, afternoon/evening, and weekends.
Why Work for Us:
At Doubletree by Hilton Southampton, we pride ourselves on providing excellent opportunities for our employees to grow and develop within the company. We offer a supportive and dynamic work environment, excellent training and development opportunities, and a competitive salary and benefits package.
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