Tenancy Solutions Expert

6 days ago


London, Greater London, United Kingdom flatfair Full time
About the Role:
Do you have a passion for delivering exceptional customer experiences and a strong background in customer service? If so, we may have the perfect opportunity for you

As a Tenancy Solutions Expert, you will play a crucial role in ensuring that our customers receive the best possible support and experience. This is an exciting opportunity to join a growing company and contribute to the success of our business.

**Job Summary:**
The successful candidate will have a strong background in customer service, excellent communication skills, and the ability to work effectively in a fast-paced environment. You will be responsible for responding to customer inquiries, resolving issues, and providing proactive support to our customers.

**Key Responsibilities:**
* Respond to customer requests via email, live chat, and phone calls
* Provide timely and effective resolution to customer complaints and issues
* Collaborate with internal teams to resolve complex customer issues
* Develop and maintain expert knowledge of our products and services
* Work closely with customers to understand their needs and preferences

About You:
To succeed in this role, you will need to possess excellent communication and interpersonal skills, as well as a strong commitment to delivering exceptional customer experiences. Previous experience in customer service is essential, and you should be comfortable working in a dynamic and fast-paced environment.

**What We Offer:**
In return for your hard work and dedication, we offer a competitive salary of £25,000 per annum, plus a range of benefits including 10% annual bonus, 25 days' annual leave, and private medical insurance.

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