Client Services Executive

1 day ago


Belfast, United Kingdom Ashton Recruitment Full time
Job Opportunity: Client Services Executive

We are seeking a highly skilled Client Services Executive to join our team in Belfast, offering a competitive salary of £14.56 per hour. In this role, you will be responsible for delivering exceptional client service, ensuring that customer needs are met and exceeded through proactive management of work orders and related processes.

Key responsibilities include:
- Managing work assignments, schedules, and closures, ensuring timely completion and effective communication with clients and stakeholders.
- Analyzing data and identifying trends to inform business decisions and drive continuous improvement.
- Developing and maintaining strong relationships with clients, internal teams, and external partners to ensure seamless service delivery.
- Providing training and support to junior staff members to promote knowledge sharing and best practices.

To succeed in this role, you will require:
- Proven experience in a customer-facing role, preferably in a similar industry or sector.
- Strong analytical and problem-solving skills, with the ability to interpret complex data and communicate findings effectively.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
- Proficiency in MS Office applications, particularly Excel, Word, and Outlook.

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