Hospital Operations Coordinator

6 days ago


Manchester, United Kingdom Sodexo Group Full time

About the Role:

We are seeking an experienced professional to join our team as a Hospital Operations Coordinator. The successful candidate will be responsible for managing the day-to-day operations of our Domestic Services department at Wythenshawe Hospital, ensuring that all aspects of service delivery meet or exceed customer expectations.

Salary: £27,000 per annum, plus access to a range of benefits, including employer pension contribution and life assurance - 1 x annual salary.

Key Responsibilities:

  • Manage and coordinate the activities of the Domestic Services team, ensuring that all tasks are completed efficiently and effectively.
  • Develop and implement strategies to improve service delivery, reduce costs, and enhance customer satisfaction.
  • Monitor and analyze performance metrics, identifying areas for improvement and implementing corrective actions as necessary.
  • Build and maintain relationships with internal stakeholders, including hospital staff and management.
  • Stay up-to-date with industry developments and best practices, applying this knowledge to continuously improve service delivery.

Requirements:

  • Minimum 2 years' experience in a similar role, preferably within a healthcare setting.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
  • Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions.
  • Proven track record of improving service delivery and reducing costs, with a focus on continuous improvement.


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